Motorola B12 User Manual

FRONT LIGHT
During power up, the light will blink for about a minute.
QUICK START
DOCSIS 3.1 CABLE MODEM
LIMITED WARRANTY
MTRLC LLC warrants this product against defects in material and workmanship
for a warranty period of 2 years. To read the full warranty, please visit:
motorolanetwork.com/warranty.
SAFETY PRECAUTIONS
• Device is intended to be placed indoors in an environment that’s between 32°
and 104° F (0-40° C)
• Avoid water and spills
• Leave room for airflow around the device, do not block the vents on the
top or bottom
• Make sure to use your cable modem’s power adapter and a compatible
electrical outlet
• The coaxial cable’s ground shield is intended to be connected to the building’s
Earth ground. Attachment to Earth ground is typically provided through your
cable service provider’s installation
• The power adapter plug is used as the disconnect device. The connected AC
power outlet must be located near the equipment and be easily accessible
LABEL SYMBOLS
Symbol Indicates
DC voltage
AC voltage
For indoor use only
Class II equipment
Energy ecient marking
DC input connector is center-pin positive polarity
FCC STATEMENT
This device complies with Class B Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
© Motorola Mobility LLC 2022. MOTOROLA, the Stylized Motorola Logo, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. Minim is a registered trademark
of Minim, Inc. All other trademarks are the property of their respective owners. All rights reserved. Produced by MTRLC
LLC, ocial licensee for this product.
B12
Light Color & Behavior Description
Slow blinking teal Modem is connected to power
Slow pulsing teal Scanning for downstream channel
Slow pulsing white Scanning for upstream channel
Rapid pulsing white Registering with internet service
Solid white Online with DOCSIS 3.1 or DOCSIS 3.0
Fast blinking white Updating firmware
Fast blinking teal Factory reset or restoring configuration
27833-EL-D
NEED HELP?
Web help.motorolanetwork.com Email support@motorolanetwork.com Phone 1 (512) 877-6466

Motorola B12 Specifications

General

Brand	Motorola
Model	B12
Category	Modem
Language	English

Summary

Front Light Status Indicators

Front Light Status Indicators

Describes the modem's front light colors and blinking patterns indicating status like power, connection, and updates.

Limited Warranty Information

Safety Precautions

General Safety Guidelines

Provides essential safety guidelines for device placement, power, and grounding to ensure proper and safe operation.

Label Symbols Explained

FCC Compliance Statement

Package Contents and Setup

Modem Buttons and Ports

Identifies and describes the function of the Ethernet port, power port, coax port, and reset button on the modem.

Getting Started Steps

Outlines the initial steps for connecting and powering on the cable modem and waiting for it to become operational.

Activating Your Service Provider Connection

Provider Activation Contacts

Lists contact information and websites for activating the modem with common internet service providers like Comcast, Cox, and Spectrum.

Modem Activation Process

Details the steps to activate the modem with your service provider, including connecting your router and confirming internet access.