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Motorola MB7220 User Manual

Motorola MB7220
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Quick Start
Cable Modem
MB7220
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Motorola MB7220 Specifications

General IconGeneral
TypeCable Modem
DOCSIS3.0
Maximum Download Speed343 Mbps
Maximum Upload Speed123 Mbps
Ethernet Ports1
Downstream Channels8
Upstream Channels4

Summary

Quick Start Guide

Modem Package Contents

Getting Started with Your Modem

Connecting to a Coax Cable

Connect your modem to a live coax cable from your service provider for internet access.

Connecting Modem Components

Power Connection Setup

Connect the supplied power cube to the modem's power jack and an electrical outlet.

Ethernet Connection Setup

Connect your computer, router, or other Ethernet-capable device to the modem's LAN port.

Coaxial Cable Connection

Connect a live coax cable to the modem's COAX connector, ensuring a snug fit.

Preparing for Modem Activation

Modem Activation Process

Follow service provider instructions, usually via web browser or phone, to activate internet service.

Activation and Service Provider Contact

Contact Information for Activation

List of phone numbers for major cable service providers to assist with modem activation if needed.

Connecting a Router

Front Panel Lights Overview

Ethernet LAN Port Lights

Indicates Ethernet connection status and speed (10/100 Mbps or 1 Gbps).

Online Status Lights

Shows connection status to the cable network, from trying to connect to fully online.

Upstream and Downstream Lights

Indicates bonding status with cable network channels for data transmission.

Power Light Status

Indicates whether the cable modem is powered on or off.

Troubleshooting Connection Issues

Initial Connection Problems

Steps to resolve issues when an internet connection cannot be established after installation.

Intermittent Connection Issues

Steps to resolve problems when the modem stops working after previously functioning.

Troubleshooting Speed and Approval

Addressing Slow Internet Speed

Guidance on diagnosing and resolving disappointing internet speeds.

Modem Approval Concerns

Information on checking cable modem approval status with service providers.

Support and Warranty Information

Limited Warranty Details

Provides information on the product's 2-year warranty against defects and where to find full details.

Safety Precautions and FCC Compliance

FCC Statement and Usage Guidelines

Details the device's compliance with FCC rules and important safety precautions for operation.

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