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Kimberly LeeJul 27, 2025
What to do if my Motorola SURFboard SB6183 cannot send or receive data?
- LLisa HurleyJul 27, 2025
If your Motorola modem is unable to send or receive data, here are a few things you can check: * Ensure the coaxial cable is securely connected to both the modem and the cable outlet. * Verify the Ethernet cable is properly connected to both the modem and your computer. * Check the LED icons on the front panel of the modem to identify any potential issues. Refer to the section on Front Panel LED Icons and Error Conditions for troubleshooting. * If you have cable television, check to ensure your cable service is working correctly.