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Motorola SURFboard SB6121 User Manual

Motorola SURFboard SB6121
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User Guide
SURFboard® SB6121
DOCSIS® 3.0 Cable Modem

Table of Contents

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Motorola SURFboard SB6121 Specifications

General IconGeneral
DOCSIS StandardDOCSIS 3.0
Downstream Channels4
Upstream Channels4
Max Download Speed172 Mbps
Max Upload Speed131 Mbps
Ethernet Ports1
Product TypeCable Modem
Compatible ISPsComcast, Cox, Charter

Summary

Safety and Regulatory Information

Important Safety Instructions

Basic safety precautions to reduce the risk of fire, electric shock, and injury to persons.

FCC and Regulatory Compliance

FCC statements, cautions, declarations, and Industry Canada compliance for the device.

Connecting the Modem

Connect the Cable Modem to Your Computer

Step-by-step instructions for physically connecting the SB6121 to a computer.

Connection Testing and Setup

Verifying connectivity, activation, and setting up internet access on the SB6121.

Monitoring Your Cable Modem and Connected Network

Start the Cable Modem Web Manager

Instructions on how to access the SB6121 Web Manager interface via a web browser.

Reset and Reboot Modem

Procedures to reset the SB6121 to factory defaults or reboot the modem.

Troubleshooting Tips

Solutions for Modem Problems

Common modem problems and their possible solutions, including checking connections and LEDs.

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