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Steven PowellJul 27, 2025
What to do if Motorola SURFboard SB6141 DOCSIS 3.0 Modem cannot send or receive data?
- CChristopher HancockJul 27, 2025
If your Motorola Modem cannot send or receive data, there are several things you can check: * First, look at the front panel icons to identify any errors. * If you have cable television, make sure your cable service is working correctly. * Check the coaxial cable connection at both the modem and the wall outlet, tightening it by hand if needed. * Verify the IP address for your operating system. Contact your service provider if you need an IP address. * Ensure the Ethernet cable is properly connected to both the modem and your PC. * If a device is connected via the Ethernet port, confirm the ONLINE icon is ON to ensure connectivity. If these steps don't resolve the issue, contact your service provider for more help.
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