Apps
During a call
 » Mute a call: Tap   Mute on the call screen to mute the call. You can hear your caller, 
but they can’t hear you. 
 » Multi-task: While you’re on a call, swipe up from the bottom of the screen to look up 
a phone number, address, or open other apps. To reopen the call screen, swipe the 
status bar down and tap Ongoing call.
 » Answer a second call: To answer a second call, tap   Hold and Answer Voice. The 
first call is placed on hold. To switch between calls, tap 
 Swap.
 » 3-way call: To join two calls together, answer the second incoming call while your 
first call is active, or tap 
 Add call to dial a second call. The first call is placed on 
hold. Tap 
 Merge to join the calls together.
 » End a call: Tap  .
Favorites
See all your favorite contacts together. 
Find it: 
 Phone >   Favorites
To add favorites, tap 
 Contacts, scroll or search to find the contact, then tap the 
picture (or letter, if no picture) and tap 
.
Recent calls
View your calls (with newest first), and then call, text, or store them:
Find it: 
 Phone >   Recents
 » To return a call, tap   next to the caller’s name or number.
 » To send a text message, store the number, or other options, tap the caller’s picture.
 » To remove an entry from the call log, touch and hold the name or number, then tap 
 Delete.
 » To clear the list, tap Menu   > Call history > Menu   > Clear call history.
Caller ID and spam
Find it:   Phone > Menu   > Settings > Caller ID & spam
Tap Filter spam calls to prevent suspected spam callers from disturbing you. 
To block a caller from calling again, tap 
 Phone >   Recents, touch and hold the 
name or number, then tap 
 Block/report spam.
Your phone number
Find it: Swipe up   >   Settings > About phone > Phone number
Emergency calls
Your service provider programs one or more emergency phone numbers you can call 
under any circumstances, even when your phone is locked. Emergency numbers vary 
by country. Your pre-programmed emergency number(s) may not work in all locations, 
and sometimes an emergency call cannot be placed due to network, environmental, or 
interference issues.
1   Tap   Phone (if your phone is locked, drag up from the bottom of the screen to 
unlock it, then tap Emergency).
2  Enter the emergency number.
3  Tap   to call the emergency number.
Note: Your phone can use location based services (GPS and AGPS) to help emergency 
services find you. For more information, swipe up 
 >   Settings > Location > 
Advanced > Emergency Location Service.