1-2 INTRODUCTION
2.3 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Austria: 06 60 75 41 Italy: 16 78 77 387
Belgium: 08 00 72 471 Luxemburg: 08 00 23 27
Denmark: 80 01 55 72 Netherlands: 60 22 45 13
Finland: 08 00 11 49 10 Norway: 80 01 11 15
France: 05 90 30 90 Portugal: 05 05 49 35 70
Germany: 08 00 18 75 240 Spain: 90 09 84 902
Greece: 00 80 04 91 29 020 Sweden: 02 07 94 307
UK: 08 00 96 90 95 Switzerland: 1 55 30 82
Ireland: 18 00 55 50 21 Iceland: 80 08 147
Or dial Customer Care Centre:
Tel: +49 6128 70 2618
Please use these numbers for repair enquiries only.
2.4 Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer
Care Organisation of Motorola’s local area representation. Orders for replacement parts, kits and
assemblies should be placed directly on Motorola’s local distribution organisation or via Motorola
Online (Extranet).
2.5 EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available via Motorola
Online (Extranet), through the Customer Care Organisation of Motorola’s local area representation
or by calling the Motorola switchboard in Germany on telephone number: +49 6128 700.
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