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Troubleshooting
A few frequently asked questions—with answers, of
course. Find more at www.motorola.com/support
.
My keyboard will not go into pairing mode
Make sure that any devices previously paired with your
keyboard are turned off. If the status light is not flashing,
turn off the other device and the keyboard, wait
10 seconds, then turn the keyboard back on. If this does
not help, perform a factory reset (see “Reset to factory
setting” on page 7
My device doesn't find my keyboard when searching
Make sure the status light shows steady green when
your phone is searching for devices. If not, perform a
factory reset (see “Reset to factory setting” on page 7).
My keyboard worked before, but now it’s not
working
Make sure your device is on and its Bluetooth feature is
on. You may need to pair your device and keyboard again
(see “Connect & go” on page 3)
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