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IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product item serial number) in
order to receive warranty service and, also, deliver or send the Product item, transportation and
insurance prepaid, to an authorized warranty service location. Warranty service will be provided by
MOTOROLA through one of its authorized warranty service locations. If you first contact the company
which sold you the Product (e.g., dealer or communication service provider), it can facilitate your
obtaining warranty service. You can also call MOTOROLA at 1-800-927-2744 US/Canada.
V. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other than its normal and customary
manner.
B) Defects or damage from misuse, accident, water, or neglect.
C) Defects or damage from improper testing, operation, maintenance, installation, alteration,
modification, or adjustment.
D) A Product subjected to unauthorized Product modifications, disassembles or repairs (including,
without limitation, the addition to the Product of non-MOTOROLA supplied equipment) which
adversely affect performance of the Product or interfere with MOTOROLA's normal warranty
inspection and testing of the Product to verify any warranty claim.
E) Product which has had the serial number removed or made illegible.
F) Freight costs to the repair depot.
G) A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,
does not function in accordance with MOTOROLA’s published specifications or the FCC
68012010009_ba.book Page 18 Wednesday, July 19, 2017 4:57 PM
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