Hardware issues 185
Phone is slow or unstable 185
Phone feels warm or hot 185
Phone won't turn on 186
Phone restarts or crashes 186
Screen is frozen or won't respond 187
Screen displays wrong colors 187
SD card issues 188
Call and SIM issues 190
Issues making/receiving calls 190
Issues during calls 192
Battery issues 194
Charging issues 194
Battery drains too fast 194
Bluetooth, Wi-Fi, USB issues 196
Bluetooth issues 196
Wi-Fi issues 198
Can't transfer files or connect to computer 199
Account and sign-in issues 201
Forgot unlock code 201
Can't sign in to Google 201
Account sync issues 201
App issues 203
App or widget issues 203
Camera issues 204
Messaging issues 205
Gmail issues 207
Play Store issues 207
Maintenance procedures 208
Update Android software 208
Reset Wi-Fi, cellular data, and Bluetooth 208
Reset phone 209
Get more help 210
moto g7 plus viii
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