5
MR350/351
P
roducts Covered
P
roducts and Accessories
a
s defined above, unless
o
therwise provided for
b
elow:
B
atteries whose fully
c
harged capacity falls
below 80% of their rated
c
apacity and batteries that
leak
P
roducts and Accessories
that are repaired or
r
eplaced
L
ength of Coverage
One (1) year from the date
o
f purchase by the first
consumer purchaser of
t
he product unless
o
therwise provided for
below.
The balance of the
o
riginal warranty or for
ninety (90) days from the
d
ate returned to the
c
onsumer, whichever is
longer.
E
xclusions From Warranty Coverage
N
ormal Wear and Tear:
P
eriodic maintenance, repair and
r
eplacement of Products or Accessories due to normal
w
ear
a
nd tear.
A
buse & Misuse:
D
efects or damage that result from: (a)
i
mproper operation, storage, misuse or abuse, accident
or neglect, such as physical damage (cracks, scratches,
e
tc.) to the surface of the Products and Accessories
resulting from misuse; (b) contact with liquid, water, rain,
e
xtreme humidity or heavy perspiration, sand, dirt or the
l
ike, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the
P
roduct or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola.
U
se of Non-Motorola branded Products and
Accessories: Defects or damage that result from the use
o
f Non-Motorola branded or certified products,
accessories, software or other peripheral equipment.
U
nauthorized Service or Modification:
D
efects or
damages resulting from service, testing, adjustment,
i
nstallation, maintenance, alteration, or modification in
any way by someone other than Motorola or its
a
uthorized service centers.
Altered Products:
Products or Accessories with (a) serial
n
umbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
t
ampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or
p
arts.
Communication Services:
Defects, damages, or the
failure of Products or Accessories due to any
communication service or signal you may subscribe to or
use with the Products or Accessories.
Warranty
C
onsumer Two-Way Radio Products and Accessories
purchased in the United States or Canada.
W
hat Does this Warranty Cover?
Subject to the exclusions contained below, Motorola
S
olutions, Inc. (“Motorola”) warrants the Motorola branded
consumer two-way radios that operate via Family Radio
S
ervice or General Mobile Radio Service (“Products”), the
M
otorola branded or certified accessories sold for use with
these Products (“Accessories”) to be free from defects in
m
aterials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is the
e
xclusive remedy of a consumer, and applies as follows to
n
ew Products and Accessories and purchased by
consumers in the United States or Canada, which are
a
ccompanied by this written warranty:
Who is covered?
This warranty extends only to the first consumer purchaser,
a
nd is not transferable.
What will MOTOROLA SOLUTIONS, INC. do?
M
otorola Solutions, Inc., at its option, will at no charge
r
epair, replace or refund the purchase price of any
Products or Accessories that do not conform to this
w
arranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products or
A
ccessories.
How to Obtain Warranty Service or Other Information?
T
o obtain service or information, please call
U
SA and Canada Two-Way Radios
Contact customer service at
1-800-448-6686
consumerradio@motorolasolutions.com
Please visit
www.motorolasolutions.com/talkabout
Like us on Facebook
www.facebook.com/ MotorolaTalkaboutWalkieTalkies
For Accessories:
Please call the telephone number designated above for the
Product with which they are used.
You will receive instructions on how to ship the Products or
Accessories at your expense, to Motorola or a Motorola
Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
Any Implied Warranties, Including Without Limitation
The implied warranties of merchantability and fitness for
a particular purpose, shall be limited to the duration of
this limited warranty, otherwise the repair, replacement,
or refund as provided under this express limited warranty
is the exclusive remedy of the consumers, and is provided
in lieu of all other warranties, express or implied. In no
event shall Motorola Solutions be liable, whether in
contract or tort (including negligence) for damages in
excess of the purchase price of the product or accessory,
or for any indirect, incidental, special or consequential
damages of any kind, or loss of revenue or profits, loss of
business, loss of information or other financial loss
arising out of or in connection with the ability or inability
to use the products or accessories to the full extent these
damages may be disclaimed by law.
Some states and jurisdictions do not allow the limitation
or exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Patent and Copyright Information
Manufactured and distributed by Giant International Ltd.,
official licensee for this product. MOTOROLA, MOTOROLA
SOLUTIONS and the Stylized M Logo are trademarks or
registered trademarks of MotorolaTrademark Holdings, LLC
and are used under license. All other trademarks are the
property of their respective owners. ©2015 Motorola
Solutions, Inc. All rights reserved.
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