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Help
5.
Help
Fail to pair with your Wi-Fi route
• The camera may be too far away fom the Wi-Fi router. Move the
camera
closer to the Wi-Fi router.
•
Check if the Wi-Fi router can operate at 2.4GHz mode.
• Make sure the Wi-Fi SDID and password are correct and they are the Wi-Fi
router which you want to connect to.
Noise interference on your device
• To avoid background noise or echoes, ensure there is enough distance
between your device and the Wi-Fi® camera (baby unit).
• Use of other 2.4 GHz products, such as Bluetooth™ systems, or microwave
ovens, may cause interference with this product. Keep the camera at least
5 feet away from these types of products, or switch them off if they appear
to be causing interference.
Lost connection
• Check your Wi-Fi® settings and reconnect your Wi-Fi® if necessary. Ensure
the Wi-Fi® camera (baby unit) is switched on. Wait for a few minutes for the
Wi-Fi® camera (baby unit) to connect with the Wi-Fi® system.
Forgot the password
• If you do not remember your password, tap Forgot Password and submit
your email address. A new password will be sent to your e-mail address
immediately.
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