5
5. Help
The baby (camera) unit has lost its link with your Wi-Fi router.
• The baby (camera) unit is too far away and may be out of range. Move it
closer to the Wi-Fi router.
• Power reset the baby (camera) units. Wait for about 15 seconds and
reconnect to the Wi-Fi router.
Noise interference
• Make sure there is at least (2 meter) 6 feet between your smart devices and
the baby (camera) units to avoid audio feedback.
• Make sure the baby (camera) units are not placed near other electrical
equipment, such as a television, computer or cordless/mobile telephone.
Move the baby (camera) units 1.5 meters (5 feet) away from other electrical
equipment.
• Use of other 2.4 GHz products, such as Bluetooth™ systems, or microwave
ovens, may cause interference with this product.
• If the signal is weak, try moving the baby (camera) units to dierent
positions in rooms.
Lost connection to your smart device
• Check your Wi-Fi® settings and power reset your Wi-Fi router if necessary.
Power reset the baby (camera) unit. Wait for a few minutes for the baby
(camera) unit to connect with the Wi-Fi® system.
System reset
• When problems cannot be fixed based on the above guides, you can try
to do a system reset. Note that after system reset, you will need to do the
pairing to the app again.
• System reset of the camera unit: press and hold the pair button on the
camera for about 20 seconds. Release it when you hear the voice prompt
'Reset Camera'. The camera is reset successfully.
PIP1010 CONNECT_QSG_EN_AE_v1.indd 5PIP1010 CONNECT_QSG_EN_AE_v1.indd 5 2023/10/23 14:162023/10/23 14:16
To Next Page
Loading...
