58 Troubleshooting
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Menu >
System settings
>
Privacy
>
Factory data reset
>
Reset phone
.
Warning: All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a forced reboot—press
and hold both the Power key and the down volume key
for up to 10 seconds.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TDD
United States for hearing impaired), or 1-800-461-4575
(Canada).
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