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Motorola T-Mobile RAZR2 V8 - User Manual

Motorola T-Mobile RAZR2 V8
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Setting a new standard for customizing,
experiencing and expressing your music
A complete package inside and out, the next generation RAZR combines
premium style with innovative functionality that makes enjoying music and
staying connected even easier than ever.
Key Selling Points
Music Player with External Controls
Play your music without going through your phone’s menus to find it. With
external controls you can just put on your headphones and push play.
Stereo Bluetooth
Make handsfree wireless calls and listen to your music in style, and in
stereo. With Bluetooth stereo headphones you can hear all your favorite
music the way it was meant to be heard.
2 Megapixel Camera with Multi-Shot capability
Take up to 8 photos with one touch using Multi-Shot on a 2MP camera.
With quality worth printing, now you can really enjoy those special moments
captured on your phone. You can also share them with family and friends by
sending them to any e-mail address, T-Mobile camera phone, or My Album.
Elegant and Sturdy Design
Slimmer (a full 2mm less) and stronger with stunning finishes in vacuumized metal, soft touch,
hardened glass, no parting lines, stainless steel frame, and largest-in-its-class interactive external
screen.
Features
Large QVGA color external CLI with virtual (touch) music controls and vibration response
myFaves capable
New Windows Medial Player 11 for easy management of multimedia libraries
Fast data transfer with USB 2.0 high speed
Arm 11 processor (500Mhz) is 10x faster than original RAZR
Bluetooth stereo support for listening to and controlling your music while up to 30 feet away from
your phone
Integrated Class 2 Bluetooth with imaging, printing, music, and peer-to-peer gaming profiles
Product Service Guide
Question and Answer IconNeed help?

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Motorola T-Mobile RAZR2 V8 Specifications

General IconGeneral
2G bandsGSM 850 / 900 / 1800 / 1900
GPRSClass 10
EDGEClass 10
StatusDiscontinued
Dimensions103 x 53 x 11.9 mm (4.06 x 2.09 x 0.47 in)
Weight117 g (4.13 oz)
SIMMini-SIM
TypeTFT, 256K colors
Camera2 MP
Alert typesVibration; Downloadable polyphonic, MP3 ringtones
LoudspeakerYes
3.5mm jackNo
RadioNo
BrowserWAP 2.0/xHTML, HTML
JavaYes, MIDP 2.0
ColorsBlack
Network TechnologyGSM
3G bands1700 / 2100
SpeedHSDPA
Announced2007
Resolution240 x 320 pixels
Second external displayTFT, 256K colors, 240 x 320 pixels
VideoYes
Bluetoothv2.0, A2DP
USBv2.0
BatteryLi-Ion battery

Summary

Key Selling Points

Music Player with External Controls

Play music easily with external controls without navigating phone menus.

Stereo Bluetooth

Enjoy handsfree wireless calls and stereo music playback with Bluetooth headphones.

2 Megapixel Camera with Multi-Shot capability

Capture up to 8 photos with one touch; share moments via email or album.

Elegant and Sturdy Design

Slim and strong design with premium materials and a large interactive external screen.

Features

Nuts and Bolts

Selling Scenarios

Availability

Information on where and when the RAZR2 V8 will be available for purchase.

Target Audience

Describes the intended customer segment, focusing on young and social individuals.

Questions to Ask Customers

Key questions to ask customers to understand their needs and promote the RAZR2 V8.

Key Selling Points - Reasons to Believe

Highlights the core benefits and features that support product value.

Frequently Asked Questions

Music Experience Updates

Details new music features including external controls, Windows Media Player 11, and USB 2.0.

Design Differences from Original RAZR

Compares RAZR2 design to original RAZR, noting thinner profile and larger external display.

Bluetooth Capabilities Overview

Explains Bluetooth uses: wireless audio, printing, data sharing, PC sync, and handsfree calls.

Onboard Memory vs. Expandable Memory

Clarifies that RAZR2 V8 has 2GB onboard memory, not expandable, storing up to 1000 songs.

Understanding CrystalTalk Technology

Explains CrystalTalk technology for clear calls in noisy environments.

Performance Improvement Over Predecessor

Highlights the ARM 11 processor making the RAZR2 ten times faster for multitasking.

Napster Promotional Offer Details

Details the Napster To Go promo: unlimited music access, downloads, and playlists.

Napster Download Support Policy

States T-Mobile does not support Napster download issues; refers users to Napster support.

Over-the-Air Music Download Limitations

Confirms RAZR2 does not support over-the-air downloads; files must be PC-to-device via USB.

RAZR2 V8 vs. Competitor Models

Compares RAZR2 V8 to competitors, noting differences in frequencies and memory card support.

Onboarding Checklist

Connect with the Customer

Steps for initial customer interaction, building trust and checking coverage.

Ask Lifestyle Questions

Guides on asking qualifying questions to ensure RAZR2 V8 suitability for the customer.

Recommend the Device

Advise on linking customer needs to RAZR2 V8 features during recommendation.

Encourage the Purchase

Tips for encouraging customer purchase by highlighting benefits and features.

Enhance Customer Experience

Steps to enhance customer experience post-purchase through demos and support.

RAZR2 V8 Handset Lab and Quick Tips

Create a Playlist on Your Phone

Step-by-step guide to creating and adding songs to playlists on the RAZR2 V8.

Record a Video

Instructions for accessing and using the video camera function on the RAZR2 V8.

Take a Photo

Guide on how to take photos using the RAZR2 V8 camera, including self-portraits.

Use Multi-Shot Camera Function

How to use the Multi-Shot feature to take up to eight photos quickly.

Pair Bluetooth Stereo Headphones

Steps to pair Bluetooth stereo headphones with the RAZR2 V8.

Set Up E-mail Accounts

Instructions for setting up and managing multiple e-mail accounts on the phone.

Check Your E-mail Account

Guide on how to access and check web-based e-mail accounts.

Use the HTML Web Browser

Instructions for navigating, bookmarking, and downloading via the HTML web browser.

Manually Lock External Music Keys

How to lock and unlock the phone's external music keys using the side select key.

Save Battery Life

Tips for conserving battery by turning off backlight and deactivating Bluetooth.

Change Text Entry Mode

Quickly switch text entry modes (word, ABC, numeric, symbol) using the # key.

Voice Activate Phone Functions

Use voice commands for calls, messages, battery, date, time, and camera.

Configure Talking Phone Feature

Set phone to recite caller ID, read messages, and provide audio feedback.

RAZR2 V8 Comparison with iPhone

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