5
How to Obtain Warranty Service or Other
Information?
To obtain customer service or information:
USA and Canada
Toll free: 1-800-448-6686
www.motorolasolutions.com/talkabout
Email us at consumerradio@motorolasolutions.com
Latin America
Toll fr ee :
Argentina 0800-333-3708
Brazil 0800-892-4264
Chile 123-0020-2126
Colombia 01-800-518-4825
Mexico 001-855-241-8253
Panama 001-800-507-3589
Peru 0800-55979
Uruguay 598 – 24001716
Toll or long distance:
Spanish +001-312-725-5372
Portuguese +001.312.725.5373
English +001-312-725-5368
Paraguay +595-61-548-1000
www.motorolasolutions.com/talkabout/es (Spanish)
www.motorolasolutions.com/talkabout/pt (Portugese)
Exclusions From Warranty Coverage
Normal Wear and Tear:
Periodic maintenance, repair and replacement of Products or
Accessories due to normal wear and tear.
Abuse and Misuse:
Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of
the Products and Accessories resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c)
use of the Products or Accessories for commercial purposes
or subjecting the Product or Accessory to abnormal usage or
conditions; or (d) other acts which are not the fault of
Motorola.
Use of Non-Motorola branded Products and
Accessories:
Defects or damage that result from the use of Non-Motorola
branded or certified products, accessories, software, or other
peripheral equipment.
Unauthorized Service or Modification:
Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or
modification in any way by someone other than Motorola or
its authorized service centers.
Altered Products:
Products or Accessories with (a) serial numbers or date tags
that have been removed, altered, or obliterated; (b) broken
seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
branded housings, or parts.
Communication Services:
Defects, damages, or the failure of Products or Accessories
due to any communication service or signal you may
subscribe to or use with the Products or Accessories.
MN004195A01_.book Page 5 Friday, June 22, 2018 5:17 PM
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