171
Troubleshooting
I cannot make/
receive calls.
Make sure that you have a phone signal
(see the “Signal Strength Indicator”
item on page 32). Avoid electrical or
radio interference, and obstructions
such as bridges, car parks, or tall
buildings.
Your phone also may have the
feature turned on. If you know
the unlock code, you can change this
setting in the security menu
(
M
>
>
'"
).
Also, check to be sure your SIM card is
installed and working.
My phone has
poor reception
and drops calls.
Make sure that your antenna is not bent
or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 32). Stay clear
of any obstructions such as bridges, car
parks, or tall buildings.
I cannot hear
others on my
phone.
While on a call, press the upper volume
key on the left side of your phone. Your
phone display should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its carrying
case.
I cannot open my
inbox.
Before you can use text or information
services messages, you must set up the
appropriate inbox. See “Setting Up the
Text Message Inbox” on page 109.
2TQDNGO 5QNWVKQP
User.Guide.GSM.book Page 171 Wednesday, February 6, 2002 10:26 AM
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