MPI UltraScan - Troubleshooting Guide

UltraScan™ Table
Page 30 of 36 14512-L
DCR-00335
Troubleshooting Guide
A “Troubleshooting Guide” is included to instruct you in the event of a
malfunction. If you are experiencing any of the following symptoms, this guide
may help you quickly solve the problem. If, after consulting this guide, you are
still unable to operate your table please contact Medical Positioning at 1-800-
593-3246. Please have the following information ready when you call:
1. Model Number or Name of Product
2. Date Received
3. Condition When Received
4. Symptom (or problem) Encountered & Result of Troubleshooting
Procedure
Complaint Reporting Procedure
In the event of a product malfunction or patient injury, please immediately report
the incident to:
1. __________________________________________________________
(The distributor from whom the product was purchased)
2. Medical Positioning, Inc
1146 Booth Street
Kansas City, KS 66103
www.MedicalPositioning, Inc.
011-816-474-1555
800-593-3246 (ECHO)
SYMPTOM
PROBABLE CAUSE
SUGGESTION
No Actuator Function
Actuator(s) Not Running
• Power cord not plugged
all the way into wall
receptacle
• Push power cord securely
into receptacle.
• Power outlet receptacle
not supplying power
• Check power availability
or plug unit into another
receptacle
• The power cord may be
separated from the
control box
• Securely press power
cord into control box
(Figure 16 )
• Hand wand not properly
connected to control box
• Securely press end of
hand-wand into control
box(Figure 15 and 16)
• Actuator power cord not
fully connected to control
box
• Securely press end of
actuator power cord into
control box (Figure 16)