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Your MR. COFFEE
®
Espresso, Latte & Cappuccino Maker has been carefully designed to give
you many years of trouble-free service. In the unlikely event that your new espresso machine
does not operate satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call Mr. Coffee Service Center.
PROBLEMS, CAUSES & SOLUTIONS
Problem Possible Cause Solution
Unable to steam • Water reservoir is empty
• Unit is not turned on
• Frothing wand is clogged
• Fill water reservoir with 2 oz (the steam icon
on the fill cup) of water and pour into water
reservoir
• Plug in power cord and slowly turn control
knob to Steam position
• Remove frothing wand cover and check
if metal frothing wand is clogged with a
needle or paper clip. Then, follow cleaning
instructions on page 11
Coffee does
not come out
• No water in water reservoir
• Coffee grind is too fine
• Too much coffee in the filter
• Appliance not turned on or
plugged in
• Coffee has been tamped /
compressed too much
• Add water to water reservoir
• Grind coffee less fine
• Fill portafilter following instructions on
page 8
• Plug in power cord
• Refill portafilter with espresso ground coffee
and GENTLY tamp
Coffee comes out
too quickly
• Coffee is ground too coarse
• Not enough coffee in the
portafilter
• Use a finer grind of espresso coffee
• Follow How to Brew Espresso instructions
carefully paying close attention to
measurements for coffee
Do you still have questions? You can call us toll-free at the MR. COFFEE
®
Consumer Service
Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com.