How to fix failed speed change on MS ENERGY Scooter?
If your MS ENERGY Scooter is experiencing failed speed changes or a low maximum velocity, it could be due to low battery voltage. Try fully charging the battery. Alternatively, a bad governor handle or controller might be the cause, in which case you should replace them.
What to do if my MS ENERGY e e20 turns on but the motor doesn't work?
If your MS ENERGY Scooter's motor isn't working when you turn on the power, the issue might stem from a faulty governor handle, a bad electric door lock and contact point, or a bad controller. Consider replacing the governor handle or the controller to resolve this.
Why is the mileage of my MS ENERGY e e20 Scooter inadequate after charging?
If your MS ENERGY Scooter's mileage is inadequate after a full charge, several factors could be at play. Ensure your tire is full of air. If the charger is not working, replace it. A damaged or expired battery can also cause this issue, so consider replacing the battery. Frequent braking and overloading could also contribute to this problem.
Guidelines for safe operation, including manual understanding, practice, gear, load limits, age restrictions, and pedestrian courtesy.
Rules for single rider use, road suitability, proper posture, and avoiding stunts for safe riding.
Guidance on avoiding specific hazardous conditions like gaps, rough roads, water, and adverse weather.
Procedures for safe charging, battery care, and pre-ride checks to prevent electrical and fire hazards.
Details on optimal driving temperatures, load limits, and factors affecting range.
Instructions for long-term storage, prohibitions on modifications, battery disposal, and proper folding.
Guidelines for using the charger, avoiding fire/explosion risks, and age restrictions for use.
Precautions for handling charger plugs, wet conditions, foreign objects, modifications, and cable safety.
Safe handling of power cables and avoiding wheel contact with plugs or cables.
Instructions for battery safety, charging habits, handling damage, and storage for longevity.
Guidance on battery disposal, effects of cold weather on performance, and storage conditions.
Advice on checking fasteners, starting assistance, riding in rain, using correct charger, ventilation, tire pressure, and speed limits.
Recommendations for battery cooling after long rides and avoiding snow/stormy weather.
Ensuring the protective cover prevents water/dust entry to avoid short circuits and malfunctions.
List of items included with the scooter, such as manuals, tools, and adapters.
Diagram and list of components for the e10 model, including brakes, lights, and suspension.
Diagram and list of components for the e20 model, covering similar parts as the e10.
Instructions for unfolding the scooter and raising the handlebar to its initial position.
Steps for securely installing the handlebar, grips, switches, and brakes for the e10 model.
Procedure for loosening, adjusting, and locking the handlebar height for the e20 model.
Steps for charging the scooter battery for the first time, including plug insertion and indicator lights.
Advice on charging time, unattended charging, and ambient temperature effects.
Explanation of throttle, power/multifunction button, electric horn, and cruise control functions.
How to change speed units (KM/H to MPH) and access display settings.
Details on speed modes, slide acceleration, and turning lights on/off via the power button.
Information on app connection status, GPS, fault lights, and lock signals.
How to change start mode (Zero/Non-zero) and recommendations for battery charging.
Instructions for activating 'Boost Power Mode' for increased speed, with legal warnings.
Proper procedure to activate cruise control and deactivate it using the brake handle.
Steps to download, install, and connect the 'MS Energy e' app via Bluetooth.
Overview of controls available in the app dashboard, including light, locker, speed, and status.
Using the app to lock/unlock the scooter, adjust settings, and control lights.
Information on upgrading firmware and accessing device settings through the app.
Ensuring proper venue, folding mechanism tightness, and wearing safety gear.
Instructions for powering on, safe start mechanism, changing gears, and using controls.
Details on the rear electric and front/rear disc brakes, and safe braking techniques.
Advice on avoiding rain, water, deceleration zones, rough roads, and barriers.
Warnings against downhill acceleration, hitting obstacles, pressing accelerator while walking, and carrying items.
Prohibitions on dangerous maneuvers, riding with multiple people, or without holding the handlebar.
Guidance on tire wear, replacement, regular screw checks, and periodic servicing.
Information on the lithium polymer battery lifespan, cycle count, and general usage.
Detailed instructions for initial charging, avoiding deep discharge, temperature effects, and supervision.
Steps for connecting the charger, understanding indicator lights, and environmental considerations.
How to adjust the disc brake tightness using the rotary knob and screw.
Troubleshooting loose handlebars by checking the front fork and folding mechanism.
Troubleshooting common issues like speed failure, motor not working, and low mileage.
Error codes and corresponding solutions for throttle, brake, controller, motor, and display faults.
Detailed technical data for the e10 model, including battery, motor, speed, range, and dimensions.
Detailed technical data for the e20 model, covering battery, motor, speed, range, and dimensions.
General| Category | Scooter |
|---|---|
| Max Speed | 25 km/h |
| Max Range | 70 km |
| Battery Voltage | 48 V |
| Max Load | 120 kg |
| Range | 70 km |
| Tire Size | 10 inches |
| Brake Type | Disc brake |
| Wheel Size | 10 inches |
| Brakes | Disc brakes |
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