MS ENERGY x10 - User Manual

Questions and Answers

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Miranda CollierJul 29, 2025
How to fix failed speed change or low maximum velocity on MS ENERGY Scooter?
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  Mrs. Cheryl RamosJul 29, 2025
  If your MS ENERGY Scooter's speed isn't changing correctly or the maximum speed is too low, it could be due to a few reasons. First, check the battery voltage; if it's low, fully charge the battery. If the issue persists, the governor handle might be faulty and need replacement. Lastly, a bad controller could also be the cause, requiring you to replace the controller.
D
Diane YuAug 5, 2025
Why is the mileage of my MS ENERGY Scooter inadequate after a full charge?
- J
  Julia JacksonAug 5, 2025
  If your MS ENERGY Scooter's mileage per charge is lower than expected, several factors could be at play. Start by ensuring your tires are fully inflated. If that doesn't help, the charger may be faulty, requiring a replacement. A damaged or old battery can also cause this issue, so consider replacing it. Lastly, frequent braking, starting, and overloading can reduce mileage.
C
Chad RangelAug 13, 2025
What to do if my MS ENERGY Scooter turns on but the motor doesn't work?
- N
  nrobinsonAug 13, 2025
  If your MS ENERGY Scooter motor isn't working after you turn on the power, the issue might stem from a faulty governor handle, which would need replacing. Alternatively, there could be a problem with the electric door lock and contact point, in which case you should re-weld the contact parts signal. A bad controller could also be the reason; if so, replace the controller.
C
Cassandra JarvisAug 21, 2025
What to do if the MS ENERGY Scooter charger is not charging?
- K
  Katherine WardAug 21, 2025
  If your MS ENERGY Scooter charger isn't charging, it could be due to loose or damaged wiring in the charger; in this case, weld the connecting line or replace the charger. It's also possible that the battery weld line has fallen off or is damaged; if so, weld the connecting line.

Summary

Welcome and Safety Symbol Guide

Welcome Message

Introduction and importance of reading the user manual for optimal product benefit and future reference.

Electrical Safety Symbols

Explains the meaning of electrical hazard symbols and cautionary symbols found in the manual.

Important Safety Instructions

General Safety Precautions

Essential safety rules including reading the manual, practicing riding, respecting load limits, and wearing protective gear.

Riding Guidelines

Guidelines for safe riding practices, including age restrictions, legal compliance, and proper riding posture.

Riding Hazards and Battery Charging Safety

Riding Hazards to Avoid

Identifies specific conditions and terrains to avoid while riding to prevent injury or damage.

Battery Charging Safety

Rules for safe battery charging, including avoiding simultaneous use, proper charging levels, and prohibiting modifications.

Charger Usage and Battery Storage

Charger Safety Rules

Precautions for using the electric scooter charger safely, avoiding fires, explosions, and damage.

Battery Storage and Care

Guidance on storing the electric scooter battery and proper disposal methods to prevent damage and pollution.

Charger Safety Precautions

Charger Handling and Protection

Instructions for safe handling of the charger and its components, including electrical safety and port maintenance.

Charger Cable and Connection Safety

Safety measures related to the charger's cable, power connections, and operating environment to prevent hazards.

Battery Safety and Handling

Power Cable and Port Safety

Precautions for handling the power cable and charging port to prevent damage or injury.

Battery Usage and Damage

Guidelines for safe battery operation, charging, and handling of damaged batteries to prevent harm.

Battery Disposal and General Usage Notes

Battery Disposal and Cold Weather

Instructions for safe battery disposal and considerations for using the scooter in cold weather.

General Riding and Maintenance Notes

Important notes on scooter maintenance, riding conditions, charging, and general care for optimal performance.

Usage Tips and Included Accessories

Post-Ride Battery Cooling

Recommendation to let the battery cool down after usage before charging or storing.

Weather Limitations

Advisory against using the electric scooter in adverse weather conditions like snow or storms.

Accessories and Components

List of accessories provided with the electric scooter for user verification.

Electric Scooter Component Identification

Handlebar and Controls

Identifies controls and displays located on the handlebar assembly.

Frame and Folding Mechanism

Details the structural frame components and the folding mechanism.

Chassis and Drivetrain

Covers the main chassis elements, suspension, braking, and drive systems.

Installation and Assembly Guide

Stem and Kickstand Setup

Instructions for unfolding and securing the scooter's stem and deploying the kickstand.

Securing Components

Steps for installing screws and ensuring the proper tightening of the fastening mechanism for safety.

Electrical Connections

Power Supply Interface

Instruction to verify the correct power supply interface before making a connection.

Cable Connection Alignment

Guidance on correctly aligning and connecting the electrical cables by matching indicator arrows.

Charging Procedure and Safety

Initial Charging Steps

Step-by-step instructions for connecting the charger and charging the scooter's battery.

Charging Indicator Lights

Explanation of the LED indicator lights on the charger to monitor charging status.

Important Charging Notes

Critical safety notes regarding the charging port protection, environmental factors, and supervision during charging.

Scooter Operation: Starting and Modes

Display and Control Overview

Introduction to the scooter's display panel and control buttons for basic operation.

Powering On and Off

Instructions on how to properly turn the electric scooter on and off using the power button.

Driving Mode Selection

Guide on selecting different riding modes (ECO, MID, HIGH) to adjust performance and speed.

Advanced Display Functions and Settings

Mileage Display Options

Explanation of how to view different data metrics like ODO, TRIP, voltage, and error codes.

Front Headlight Control

Instructions for operating the front headlight of the scooter.

Entering and Adjusting Settings

Procedure for accessing and modifying scooter settings using the control buttons.

Riding the Electric Scooter

Essential Safety Gear

Mandatory safety gear recommendations to protect the rider from potential injuries during operation.

Powering Up and Initial Movement

Steps for powering on the scooter and initiating movement using a push-off technique.

Stable Riding and Acceleration

Guidance on achieving a stable riding position and using the throttle for controlled acceleration.

Scooter Operation: Control and Folding

Speed Control and Turning

Techniques for safely slowing down, braking, and maneuvering the scooter through turns.

Folding Mechanism

Instructions on how to properly fold the electric scooter for storage or transport.

Anti-Theft Protection: Remote Key Features

Remote Key Battery Installation

Instructions for correctly installing batteries in the remote control unit.

Remote Key Button Functions

Description of the functions assigned to each button on the remote key fob.

Alarm and Locking System

Explanation of how to use the remote to activate the alarm and lock the scooter.

Riding Operations and Braking System

Pre-Ride Preparations

Essential steps to take before riding, including site selection, scooter checks, and safety gear.

Safe Riding Techniques

Procedural guidance for safely starting, riding, and controlling the scooter's speed.

Braking System Explanation

Details on the scooter's braking system, including types and proper usage for effective stopping.

Riding Hazard Awareness

Warning to remain vigilant of unpredictable obstacles and manage speed appropriately.

Riding Security and Safe Practices

Weather and Road Safety

Guidelines for safe riding in various weather and road conditions to prevent accidents.

Obstacle Avoidance and Posture

Tips for safe navigation around obstacles and maintaining proper riding posture.

Prohibited Riding Actions

Specific actions to avoid during riding, such as improper acceleration or carrying items.

Use, Maintenance, and Battery Information

Prohibited Riding Scenarios

Listing of unsafe riding behaviors and situations that must be avoided.

Tire and Part Maintenance

Recommendations for maintaining tires, checking screws, and scheduling periodic servicing.

Battery Lifespan and Capacity

Information about the battery's type, expected lifespan in cycles, and factors affecting capacity.

Battery Charging and Adjustments

Battery Charging Guidelines

Comprehensive instructions for charging the battery, including initial charge, maintenance, and safety.

Charger Operation and Safety

Details on operating the charger, connecting it correctly, and ensuring a safe charging environment.

Brake and Handlebar Adjustments

Guidance on adjusting the disc brakes and tightening the handlebar for optimal performance and safety.

Troubleshooting and Error Codes

Common Operational Issues

Troubleshooting common symptoms and their corresponding solutions for operational issues.

Fault Diagnostic Codes

Reference guide for identifying and understanding error codes displayed by the scooter.

Technical Specifications

General Scooter Specifications

Key technical details including model, battery specifications, motor power, and wheel size.

Performance and Dimensions

Specifications related to the scooter's performance capabilities, physical dimensions, and load capacity.

Disposal and Compliance Information

Electrical Equipment Disposal

Information on the correct disposal of electrical equipment to protect the environment.

Battery Disposal Regulations

Guidelines for the responsible disposal of used batteries.

EU Declaration of Conformity

Confirmation that the electric scooter complies with relevant EU directives.

MS ENERGY x10 Specifications

General

Type	Kickbike scooter
Foldable	Yes
Maximum speed	60 km/h
Product color	Black, Green
Frame material	Aluminum
Number of wheels	2 wheel(s)
Rear brake system	Disc brake
Display technology	LCD
Front brake system	Disc
Recommended gender	Any gender
Maximum load weight	120 kg
Displayed parameters	Battery status, Operating mode, Speed
Number of power modes	3
Recommended age (min)	- yr(s)
Front tire size (imperial)	10 \
Distance per battery charge (max)	75 km
Distance per battery charge (min)	55 km
Motor power	2000 W
Charging time	10 h
Battery voltage	52 V
Battery capacity	18 Ah
Seat included	No