Why is the Nanosonics trophon flashing a red light?
If the Nanosonics printer displays a flashing red light, it indicates a printing error, which could be due to the head being open, no paper, or a paper jam.
How to restart Nanosonics trophon Printer when it's paused?
If your Nanosonics printer is paused, press the button on the printer to restart it.
What to do if my Nanosonics trophon Printer is not detected?
If your Nanosonics Printer is not detected, ensure it is correctly plugged into the trophon EPR. Also, verify that the power is switched ON at the wall outlet and the printer itself. Make sure the printer is a Nanosonics approved printer, indicated by a trophon logo printed on the front screen.
How to fix a cutter error on my Nanosonics trophon?
To resolve a Nanosonics Printer cutter error, check inside the printer for any stuck labels and remove them. Once cleared, select Retry on the screen.
Why is my Nanosonics trophon Printer not printing on the label?
If there is no print on the label from your Nanosonics printer, check that the label roll is loaded correctly and the printer is switched on. Hold the feed button down to ensure the label roll is fed through properly. It is recommended to do a test print when loading a new label roll into the printer to ensure correct loading.
What to do if my Nanosonics trophon Printer head overheats?
To address a Nanosonics Printer head overheat, select Retry on the screen. If the error continues, switch the printer off, allow it to cool, then switch it back on and select Retry on the screen again. Ensure the printer is in a ventilated area and not a confined space.
How to check if my Nanosonics trophon is compatible?
If your Nanosonics Printer is not compatible, ensure it is a Nanosonics approved printer, which is indicated by a trophon logo printed on the front screen.
What does a solid red light on my Nanosonics Printer mean?
If the Nanosonics Printer displays a solid red light, ensure the paper cover is closed securely. This light may also indicate a printing error, such as the printer head being open or a cutter error.
What to do if my Nanosonics Printer is paused?
If your Nanosonics printer is paused, select Retry on the trophon EPR screen.
How to turn on the Nanosonics trophon Printer?
Ensure the Nanosonics Printer is plugged in to power and switched on. When powered on, the printer displays a small green light.
Details of the printer's front and back features, including buttons and ports.
Explains the content and format of pass and fail disinfection labels.
Step-by-step guide for unpacking, positioning, and initial setup of the printer.
Procedure for replacing the label roll when prompted by the trophon EPR.
Instructions for cleaning the printer's exterior and internal components.
Guidance on enabling/disabling the printer connection manually via the trophon EPR.
Overview of general printer error messages and available resolution options.
Detailed explanations of specific printer errors and troubleshooting steps.
General| Brand | Nanosonics |
|---|---|
| Model | trophon |
| Category | Printer |
| Language | English |
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