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Navien NCB500-2S/37K User Manual

Navien NCB500-2S/37K
118 pages
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Navien LTD
Building 2, Guildford Business Park, Guildford, GU2 8XH
TEL 0844 332 2323 www.navien.co.uk
Getting Service
If your boiler requires service, you have several options for getting service:
Contact an official Technical Assistance Service (TAS) at 0844 332 2323 or go to the website
(www.navien.co.uk).
For warranty service, always contact an official Technical Assistance Service (TAS) first.
Contact the technician or professional who installed your boiler.
Contact a Gas Safe Registered engineer.
When contacting an official Technical Assistance Service (TAS), please have the following information
available:
Model number
Serial number
Date purchased
Installation location and type
Error code, if any appears on the front panel display
Condensing Combi Boiler
Service Manual
Version: 1.0(September, 2022)

Table of Contents

Questions and Answers:

Navien NCB500-2S/37K Specifications

General IconGeneral
BrandNavien
ModelNCB500-2S/37K
CategoryBoiler
LanguageEnglish

Summary

Getting Service

Revisions

Safety Information

Product Information

Product Details

Details the NCB500 series gas boiler's features, models, and capabilities.

Key Components

Illustrates and lists the key internal components of the boiler.

Technical Data

General Specifications

Lists detailed technical specifications for the boiler models.

Dimensions and Connections

Provides diagrams and measurements for boiler dimensions and supply connections.

System Details

DIP Switch Settings

Explains configuration via DIP switches on the PCB and front panel.

Inlet Gas Pressure Measurement

Details procedures for measuring gas pressure for Natural Gas and LPG.

Gas Conversion Process

Outlines the process for converting the boiler from Natural Gas to LPG.

Front Panel Operation

Guides users on operating and adjusting the boiler via the front panel interface.

Wiring Diagram

Provides a schematic illustration of the boiler's electrical connections.

Key Component Descriptions

PCB Functionality

Explains the function, faults, and error codes related to the Printed Circuit Board.

High Temperature Limit Switch

Describes the overheat prevention switch and its troubleshooting.

Thermistor Operation

Details thermistor function, faults, and resistance values for temperature measurement.

Fan Motor Details

Explains the fan motor's role, faults, and voltage testing.

Flame Rod Assembly

Covers the function, faults, and testing of the flame rod assembly.

Ignition Transformer

Details the ignition transformer's function, faults, and voltage specifications.

Main Gas Valve

Explains the main gas valve's control function, faults, and voltage test.

Troubleshooting

Error Code Classification

Lists error codes, their descriptions, and reset methods for boiler faults.

Error Code Actions

Provides detailed diagnosis and actions for specific error codes.

Troubleshooting by Symptom

Offers troubleshooting steps based on common boiler symptoms like noise or temperature issues.

Replacement of Parts

General Replacement Procedure

Outlines general safety precautions and steps before performing part replacement.

PCB Replacement Guide

Step-by-step guide for replacing the Printed Circuit Board (PCB).

Fuse Replacement Instructions

Instructions for safely replacing the boiler's fuse.

Fan Motor Replacement

Guide for replacing the combustion air fan motor.

Components Diagram and Part List

Case Assembly Diagram

Illustrates the boiler's outer casing and its associated parts.

Burner Assembly Diagram

Shows the diagram and part numbers for the burner assembly.

Waterway Assembly Diagram

Displays the diagram and part numbers for the boiler's waterway components.

Inspection and Maintenance Schedule

Annual Servicing Recommendations

Recommendations for annual servicing to maintain boiler safety and efficiency.

Routine Servicing Procedures

Details interim and full service procedures performed by qualified technicians.

Interim Service Steps

Procedures for intermediate service inspections and checks.

Full Service Steps

Comprehensive service procedures including component checks and cleaning.

CO and Combustion Checks

Steps for measuring and analyzing flue gas composition for optimal combustion.

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