To Next PageTo Next PageWhy does my Neato Robotics Botvac show battery issue (0007)?
The Neato Robotics Vacuum Cleaner is too cold or in an environment that is too cold for it to operate properly. Charge the vacuum in a warmer environment.
What to do if Neato Robotics Vacuum Cleaner says 'Please press OKAY to continue. Battery issue (0003) Please press OKAY to continue. Battery issue (0004)'?
This message indicates that the battery is low or needs to be charged. Press OKAY and put the robot on the charge base until the status light turns green.
What to do if my Neato Robotics Botvac Vacuum Cleaner says 'My fan is stuck. Please press OKAY to restart.'?
This message means the blower is not working properly. Make sure you have a filter installed, that the blower fan intake isn’t blocked, and that the exhaust vent in the back of the robot isn’t clogged.
What to do if Neato Robotics Botvac Vacuum Cleaner says 'Please press OKAY to continue. Battery issue (0002) Please press OKAY to continue. Battery issue (0008) Please press OKAY to continue. Battery issue (0009)'?
This message indicates that the battery is not properly connected. Press OKAY, open the dirt bin, and make sure the ON/OFF switch on the left in the dirt bin is DOWN. Then, replace the dirt bin.
Why does my Neato Robotics Vacuum Cleaner say 'Please open my dirt bin & push switch DOWN to ON'?
This message indicates that the battery switch is set to OFF, meaning the battery is not charging and the robot cannot run. Open the dirt bin and push the battery switch DOWN to ON. Place the dirt bin back into the robot and press OKAY to continue using. Make sure the robot is fully charged before cleaning, and be sure to charge it overnight the first time.
What to do if my Neato Robotics Vacuum Cleaner says 'I can’t charge. Try moving the base station to a new location'?
The Neato Robotics Vacuum Cleaner is having difficulty getting to or locating the charge base and cannot recharge. Move the charge base to another location in an open area with 3 feet on either side. Push the robot up to the charge base to recharge.
Why does my Neato Robotics Botvac Vacuum Cleaner say 'Please clear my path. (2000)'?
The Neato Robotics Vacuum Cleaner is having difficulty navigating the environment. This can occur if the laser is blocked, it's having difficulty navigating the floor, the sensors are dirty or not working properly, or the wheels or brush are dirty. To troubleshoot: 1. Ensure nothing prevents the robot from moving forward (obstacles, cords, not flat on the floor). 2. Check if anything in the environment has changed since cleaning started (furniture moved, robot moved to a different room). 3. Ensure the screen sticker has been completely removed. 4. Reset the robot by pushing the battery switch UP to OFF, wait 5 minutes, and push DOWN to turn it back ON. 5. Make sure wheel wells aren’t blocked with debris. 6. Ensure the battery is charged.
What does battery issue (0003) or (0004) mean on Neato Robotics Botvac?
Press OKAY. Put the Neato Robotics Vacuum Cleaner on the charge base until the status light turns green. This indicates that the battery is low or needs to be charged.
How to turn on the battery switch on Neato Robotics Botvac Vacuum Cleaner?
Open the dirt bin and push the battery switch DOWN to ON. Place the dirt bin back into the vacuum and press OKAY to continue using. Ensure the vacuum is fully charged before cleaning, charging it overnight the first time.
Why does my Neato Robotics Botvac say 'Please wait while I cool down my battery'?
The battery is overheated, possibly due to direct sunlight or a warm environment. Allow your Neato Robotics Vacuum Cleaner to cool down before running it again. Try placing it in a cool, shaded area.
General| Brand | Neato Robotics |
|---|---|
| Model | Botvac |
| Category | Vacuum Cleaner |
| Language | English |
