8
ENDING A CALL
On a Handset:
Hang up or press the “End Call” soft key.
On a Headset:
Press the “Headset” button.
On Speakerphone:
Press the “Speaker”
button.
HOLD
Placing a Call On Hold:
While on a call,
press the “Hold” button.
Retrieving Calls On Hold:
Press the “Hold” button
or press the "Resume" soft key.
MUTE
1.
To mute the microphone on an active call, press the “Mute” button.
2. To un-mute the microphone, press the “Mute” button again.
TRANSFERRING CALLS
Blind Transfers:
1. While on a call, press the “Transfer” line key.
2. Press the “Blind” line key.
3. Dial an extension or telephone number.
4. The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1. While on a call, press the “Transfer” line key.
2. Dial an extension or telephone number.