General Description Manual 3 - 1
Maintenance
3Maintenance
SECTION 1 MAINTENANCE
The UM8000 system is designed to be easy to maintain. All system
hardware requires minimal maintenance. Software maintenance, including
backup and restore, is designed to be virtually foolproof.
o Web Administration Console: By using the new HTML-based Web
Administration Console, UM8000 can be managed from any
Windows PC on the network. This new console is intuitively designed
and is accessible using an IP connection.
o Disk full warning: When the number of minutes of message storage
left on the system is equal to or less than a value specified by the
system manager, the system asks subscribers to delete
unnecessary messages.
The disk full settings are configured on the System > Configuration >
Recordings page in the Web Administration Console. Subscribers
can also set a limit on the number of messages that can be left in
their message boxes.
o General audio error notification: Selected system errors are
communicated to system managers using a message left verbally by
the UM8000 system.
Messaging System Reports
UM8000 provides a great deal of information about incoming phone calls.
The information, generated in reports, can be used to make decisions
about the organization, such as staffing levels, productivity, and phone
equipment needs. Reports can be viewed on the screen or printed to a
printer connected to the messaging system PC client.
The reports can be displayed online or sent to a text file. The default file
name for the report is default.txt. This file should be renamed when
generating the report so that it has a meaningful name. Reports are not
generated with comma-separated values.
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