en Troubleshooting
28
6.
Put the door cover in position and push down on it
until you hear it click into place.
7.
Close the appliance door.
Note:Do not use the cooking compartment again until
the door panes have been correctly fitted.
21 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
21.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not working. The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Language English" appears on
the display.
There has been a power cut.
▶
Configure the initial configuration settings.
→"Initial use", Page12
The appliance cannot be
switched on; appears on the
display.
Automatic childproof lock or childproof lock is activated
▶
Press and hold the button until "Childproof lock deactivated" appears on
the display.
Appliance will not start or cuts
out during operation.
Different causes are possible.
▶
Check any notifications that appear on the display.
→"Displaying information", Page13
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page30
The appliance is not heating;
appears on the display.
Demo mode is activated in the basic settings.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and then on again.
2.
Deactivate Demo mode within the next 3 minutes in the
→"Basic settings", Page19.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance will perform a self-test, after which it will be ready to use.