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5 Troubleshooting
If you experience any problems using the BXα-13 or BXα-13A, refer to the table below for
possible solutions. If the problem persists, stop using the device and immediately contact
your local dealer or Neitz directly.
Problem Possible Cause Solution
Light does not turn on
(Diopter Indicator
is dark)
Batteries not inserted. Insert batteries.
Batteries not oriented correctly.
Re-insert batteries in the
correct orientation.
Batteries depleted. Replace with new batteries.
Lightbulb blown out. Replace with new Lightbulb.
Illumination blocked
(Diopter Indicator
lights up)
Illumination Dial mispositioned.
Rotate the Illumination Dial
until it stops with a click.
Filter Lever mispositioned.
Swing the Filter Lever until it
stops with a click.
Aperture Shutter shut.
Open the Aperture Shutter
until it stops with a click.
Poor illumination
Batteries low. Replace with new batteries.
Unintentional use of filters. Disengage filters.
Narrow field of view
Aperture Shutter partially shut.
Open the Aperture Shutter
until it stops with a click.
Rekoss Disc mispositioned.
Rotate the Rekoss Disc until it
stops with a click.
Head becomes hot
It is normal for heat to be generated during illumination.
The Head may reach temperatures where it feels warm or hot to
the touch.
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