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7. Troubleshooting
This section helps you to eliminate problems the device may have under normal
operation.
- Cannot take pictures/record video
Check if there is enough free space on the micro SD card and if it is not blocked.
- Spontaneous stop at recording
Too many video files are stored. Only use at least class 10 high-speed micro SD cards by
proven manufacturers.
- "Wrong file" message appears when trying to view a photo/play a video file
File writing failure due to microSD card file system error. Try to restore the file with the
programs.
Format the microSD card.
- Blurred image
Check the lens for dirt and greasy fingerprints. If there is any, wipe the lens with a soft
cloth before use (it is recommended to use special care products for the optics in order
not to damage the surface of the lens).
- Darkened image when taking pictures of the sky or water
Too much contrast in the scene may affect the exposure. Change the exposure in the
settings menu.
- Deadlock (no image/no key response)
Press the RESET button to reboot the device.
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