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IS-440
Neopost IS-440 User Manual
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USER'S GUI
D
E
FRANK
I
N
G MACH
I
NE
IS
-
4
40
2
Table of Contents
Table of Contents
3
1 Read this First
5
What You will Find in this Manual
7
Safety Requirements
9
2 Meet Your Mailing System
15
System Layout
17
Accessories
19
Control Panel Features
20
Connections
23
Power Management
26
How to Turn the Mailing System to Sleep Mode
26
How to Turn the Mailing System to off Mode
27
3 Processing Mail
29
Choosing a Type of Imprint
31
Preparing and Starting Your Work Session
33
How to Sort Mail
34
How to Log in and Start a Work Session
35
How to Change the Current 'Type of Imprint
37
How to Use the Feeder
39
Processing [Normal] Mail
41
How to Apply Normal Postage (Settings)
41
How to Apply Normal Postage (Running Mail)
45
How to Enter Postage Amount Manually (Settings)
49
Applying Postage Manually Entered
49
How to Apply Postage Manually Entered (Running Mail)
52
Printing [PPI] Mail
53
How to Process PPI Mail (Settings)
53
How to Process PPI Mail (Running Mail)
55
Printing [Received] for Incoming Mail
59
How to Process Incoming Mail (Settings)
59
How to Process Received Mail (Running Mail)
61
Running [Pass Through] Mail
62
How to Process Mail Without Printing (Settings)
62
How to Process Mail Without Printing (Running Mail)
63
Settings Details
64
How to Change Accounts
64
How to Select a Rate
65
How to Select a PPI
66
How to Change the Weighing Type
69
How to Enter the Weight Manually
70
Entering Weight Manually
70
How to Change the Date
71
How to Add (or Cancel) an ERA on the Imprint
72
How to Add (or Cancel) a Slogan on the Imprint
73
How to Move the Imprint (Print Offset)
74
How to Use a Job Memory
75
Advanced Operations
77
How to Enable an Emergency Stop
77
How to Reset Batch Counters
77
How to Fill the Automatic Label Dispenser
78
4 Money Operations
81
Overview
83
Managing Credit
84
How to Check the PSD (Meter) Credit
84
How to Add Credit to the PSD (Meter)
85
Unlocking the PSD (Audit)
87
How to Unlock the PSD
87
How to Check the Date of the Next Call
87
Manual Call
87
5 Managing Accounts and Assigning Rights
89
Accounting and Assigning Rights Overview
91
Selecting an 'Account Mode
92
Guidelines to Setup an Account
93
How to Change a Shared PIN Code
94
Selecting an 'Account Mode
98
How to Display and Change the 'Account Mode
98
Managing Accounts
99
How to Create an Account
101
How to View / Edit Account Information
102
How to Activate / Deactivate an Account
103
How to Delete an Account
103
How to Export an Account List
104
How to Import Accounts
105
Managing Operators
106
How to Create an Operator
107
How to Modify an Existing Operator
108
How to Assign Accounts to an Operator
109
How to Activate / Deactivate an Operator
109
How to Delete an Operator
110
6 Reports
111
Reports Overview
113
Generating a Report
115
How to Generate a Report (as a User)
115
How to Generate a Report (as Supervisor)
115
Counter Data
116
Postage Data
118
Credit Data
121
Account Data
123
How to Generate the Account Report
123
How to Generate the Operator List Report
126
System Data
127
How to Generate a IP Configuration Report
130
How to Generate a Proxy Configuration Report
131
7 Online Services
133
Online Services Overview
135
Connecting to Online Services
136
How to Call Online Services Manually (as a User)
137
How to Call Online Services Manually (as Supervisor)
137
How to Test the Connection to Online Services
138
Uploading Statistics
139
How to Upload Report Data to the Online Services Server
139
System Online Services
140
8 Configuring Your Mailing System
141
Settings Overview
143
Logging in / out as the Supervisor
144
How to Log in as Supervisor
144
How to Exit the Supervisor Mode
145
Changing the Display Language
146
How to Change the Display Language
146
How to Change the Display Language by Default
146
Enabling/Disabling Sounds
147
How to Enable / Disable the Beeps
147
How to Change the Beeps by Default
147
Display Settings
148
How to Adjust the Display Contrast
148
How to Change the Display Contrast by Default
148
System Time-Outs and Settings
149
How to Adjust the Time-Outs
149
How to Change System Time-Outs
150
How to Activate / Deactivate Smart Start
151
High Value, Low Credit Warnings and PIN Codes
152
How to Set the High-Value Warning Amount
152
How to Set the Low-Credit Threshold
152
How to Set/Cancel a Credit PIN Code
153
Weighing Settings
154
How to Change the Default Weighing Type
154
How to Activate the Automatic Weight Detection on the WP
155
How to De-Activate the Automatic Weight Detection on the WP
155
How to Zero the Weighing Platform
156
How to Tare the Weighing Platform
156
How to Rezero the Weighing Platform
157
How to Tare the Weighing Platform
157
How to Change the GEO Code
158
Postage Imprint Default Settings
161
How to Change the Default Rate
161
How to Change the Default PPI
162
How to Change the Default ERA
162
How to Change the Default Slogan
163
How to Set the Automatic Date Advance Time
164
How to Set the Default Printing Offset
165
8.10 Job Memories
166
How to Create a Job Memory
167
How to Edit / Modify a Job Memory
167
How to Delete an Job Memory
168
8.11 Connection Settings
169
How to Set the Postal/Online Services Connection
169
How to Set the Analog Modem Parameters
170
How to Set LAN (High-Speed Internet) Parameters
170
8.12 Time and Date Management
171
How to Check/Adjust the Machine Time and Date
171
9 Options and Updates
173
Options and Updates Process
175
How to Access the Options and Updates Menu
175
Using the Mailbox
176
How to Read Messages
176
How to Delete Messages
177
Managing Options
178
How to Display the Options
178
How to Load New Options
179
Managing Slogans
180
How to Display the List of Slogans
180
How to Modify or Delete a Slogan
181
How to Download New Slogans
181
Managing Eras
182
How to Display the List of Eras
182
How to Modify (or Delete) an ERA
183
Managing Postal Rates
184
How to Check Your Rate Updates
184
How to Download New Postal Rates
185
Managing Prepaid Imprints (PPI)
186
How to Display the List of Ppis
186
How to Add or Delete Ppis
187
Updating System Software
188
How to Update the System Software
188
10 Maintaining Your Mailing System
191
10.1 Maintaining the Ink Cartridge
193
How to Display Ink Level and Cartridge Data
194
How to Align the Print Heads
195
How to Clean the Print Heads Automatically
196
How to Clean the Print Heads Manually
197
How to Change the Ink Cartridge
197
Changing the Ink Cartridge
197
Manual Cleaning
197
Filling and Adjusting the Feeder Sealer
199
How to Fill the Sealer Bottle
199
How to Adjust the Sealing Water Flow
200
10.3 Cleaning the Mail Path
201
How to Clean the Brushes and Sponge (Sealer)
201
How to Clean the Feeder Belts and Rollers
203
How to Clean the Mail Path Sensors
204
10.4 Maintenance Processes
205
How to Run the Registration Update
205
11 Troubleshooting
207
11.1 Paper Jamming
209
How to Clear Mail Jammed in the Base
209
How to Clear Mail Jammed in the Auto-Feeder
210
11.2 Label Jamming
212
How to Clear a Label Jammed in the Base
212
11.3 Weighing Problems
213
11.4 Diagnostics and System Data
214
How to Access Diagnostic Data
215
How to Display Software Data
215
How to Display Hardware Data
215
System Data
215
How to Display the Event Lists
216
How to Display the Machine Counters
216
12 Specifications
217
Mail Specifications
219
Recommended Operating Conditions
221
General Specifications
222
Operating Specifications
223
Index
225
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Neopost IS-440 Specifications
General
Feeder Type
Automatic
Connectivity
LAN, USB
Maximum Envelope Size
C4 (229 mm x 324 mm)
Type
Postal Metering Machine
Features
Integrated Scale Option
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