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Neopost IS-280 User Manual

Neopost IS-280
226 pages
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USER'S GUIDE
IS-280
MAILING SYSTEMS
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Table of Contents

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Neopost IS-280 Specifications

General IconGeneral
TypePostage Meter
SpeedUp to 18 letters per minute
Printing TechnologyInkjet
Print Resolution300 dpi
Power Requirements220-240V, 50/60Hz
Feeder TypeAutomatic
Minimum Envelope Size140 x 90 mm
ConnectivityEthernet, USB
CompatibilityPC, Mac
DisplayLCD

Summary

Read this First

What you will Find in this Manual

Details the manual's sections, including features, operations, and system configuration.

Safety Requirements

Covers essential safety precautions for power, compliance, and general handling of the mailing system.

Symbols

Explains symbols used in the manual to denote warnings, attention, notes, and tips.

Glossary

Provides definitions for acronyms used throughout the manual.

Meet Your Mailing System

System Layout

Identifies and describes the main components and internal parts of the mailing system.

Control Panel Features

Details the functions of the control panel buttons, display areas, and keyboard layout.

Connections

Explains the rear and side connectors, including power, USB, LAN, and weighing platform ports.

Power Management

Describes Energy Star compliance and how to switch the system between Sleep and Soft Off modes.

Processing Mail

The different Types of Imprint

Explains the types of imprints (Standard, Amount correction, Received) and their parameters.

Preparing and Starting your Work Session

Guides through mail sorting, logging in, and selecting the imprint type for efficient mail processing.

Processing [Standard] Mail

Details how to apply postage, re-date mail, and correct postage amounts for standard mail.

Printing [Received] for Incoming Mail

Explains how to process incoming mail by printing the date or 'Received' status.

Settings Details

Covers detailed settings like changing accounts, selecting rates, and entering postage amounts.

Complementary Operations

Describes additional functions such as counting mail pieces by weighing.

Money Operations

Overview

Introduces the postage meter, its function, and the need for regular connections to postal services.

Managing Funds

Explains how to check available funds and add funds to the mailing system's meter.

Unlocking the Meter (Postal Inspection)

Details the requirement for periodic meter connections for postal security and how to unlock the meter.

Managing Accounts and Access Rights

Accounting and Access Rights Overview

Explains how to track postage by account/department and control user access with PIN codes.

Selecting an 'Account Mode'

Introduces the 'Account Modes' that set up Accounts and Access control functions.

Guidelines to Setup Account Modes

Provides guidance on setting up 'No account' and 'No account with access control' modes.

Selecting an 'Account Mode'

Details how to display and change the system's 'Account Mode' setting.

Managing the Accounts

Covers account parameters, management, creation, editing, activation, and deletion.

Reports

Report Overview

Lists available reports for mailing system usage, funds, accounts, and system data.

Generating Reports

Explains how to select, display, and print various reports on screen or via other output devices.

Postage Data

Details the Daily Usage Report, including requirements, outputs, and fields.

Funds Data

Describes the Funds Summary Report, including outputs and fields related to fund usage.

Account Data

Explains how to generate the Account List Report, detailing requirements, outputs, and data.

System Data

Details the Machine Configuration Report, listing supervisor settings for imprint, funds, and connections.

Online Services

Online Services Overview

Highlights features like online reporting, eConfirmation, rate updates, ink alerts, and slogan downloads.

Connecting to Online Services

Explains automatic and manual calls for connecting to online services for updates and data uploads.

Uploading Statistics (Optional)

Describes how to upload report data to the services server, either automatically or manually.

System Online Services

Covers services like Ink Management, Rate Protection, and Account Level options.

eConfirmation Services (Optional)

Explains USPS services for delivery confirmation, signature, and certified mail tracking.

iMeter PC Link Application

iMeter PC Link Application Overview

Introduces the iMeter PC Link application, its functions for managing funds, online services, support, and settings.

Funds Management

Describes functions for displaying and adding funds, and managing account balances via the application.

Online Services

Explains how to call E-Services, upload statistics, and upload eServices records using the application.

Support

Provides access to customer knowledge base, user guide download, and checking for software updates.

Configure Alerts

Details how to configure alerts for scheduled or missed server connections within the application.

Maintenance

Covers maintenance functions like resynchronizing with OLS, backing up settings, and performing diagnostics.

Configuring your Mailing System

Settings Overview

Describes user and supervisor settings, including display language and screen contrast adjustments.

Logging in / out as the Supervisor

Explains how to log in and out of supervisor mode for system configuration and advanced functions.

Changing the Display Language

Details how to change the display language for user sessions and set a default language.

Adjusting the Display Contrast

Covers adjusting display contrast for user sessions and setting a default contrast.

System Time-outs

Explains how to change 'Sleep' and 'Soft off' time-out settings for both user and supervisor modes.

Funds Warnings

Details setting high-value warning amounts and low-funds thresholds to alert users.

Funds PIN Code

Describes how to set or cancel a PIN code for authorized access to add postage.

Weighing Settings

Covers changing default weighing type, zeroing the platform, and setting the GEO code.

Imprint Default Settings

Explains how to set default rates, text, slogans, and automatic date advance.

Imprint Memories

Details how to create, edit, modify, and delete imprint memories for quick setup.

Connection Settings

Guides on selecting and configuring connections for postal services or online services.

Time and Date Management

Covers Daylight Savings Time transitions and checking machine time and date.

Options and Updates

Options and Updates Process

Explains how to update the system by adding options, postal rates, texts, or slogans.

Using the Mailbox

Details how to read and delete messages received from the mailing system or customer service.

Managing Options

Covers consulting the option list and activating/loading new options.

Managing Slogans

Explains how to display, modify, delete, and download slogans for mail imprints.

Managing Postal Rates

Details how to display rate tables and download new postal rate tables for calculations.

Updating System Software

Describes the process for downloading and installing new system software for enhancements or updates.

Maintaining your Mailing System

Maintaining the Ink Cartridge

Explains how to check ink level, align print heads, clean heads, and change the ink cartridge.

Maintenance Processes

Covers installation, base/PSD swapping, and updating registration procedures.

Troubleshooting

Weighing Problems

Addresses issues with the weighing platform not displaying correct weight and provides troubleshooting steps.

Diagnostics and System Data

Explains how to access diagnostics and display system data like software, hardware, events, and counters.

Specifications

Mail Specifications

Details envelope dimensions, including maximum and minimum sizes and flap angle.

General Specifications

Provides key specifications for dimensions, weight, power frequency, current rating, and power supply.

Weighing Platform

Specifies the maximum capacity of the weighing platform, both standard and optional.

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