Installation steps
1. Turn off power
Before you get started, go to your home’s breaker or fuse box
and turn off the power to anything near the door where you’re
installing Hello (existing doorbell, porch lights, power outlets,
etc.). This will protect you while you drill through the wall.
Important
● Try turning the porch lights on to confirm the power is
off. If you need to, you can also turn off the main power
switch at the breaker box.
● Keep in mind that you’ll need to know where any in-wall plumbing and electric wiring
are.
● Check the building codes where you live to make sure your installation is safe.
2. Sign in to your account or create one
● If you’re new to Nest: Go to the Google Play or Apple App Store to download the
Nest app and create a free account.
● If you already own a Nest product: Sign in to your account on the app, if you aren’t
already.
Note: If you have more than one home in your account, make sure that you’ve first selected
the Nest home where you want to install your camera. Tap Menu in the top left of the
home screen to change homes.
3. Scan the QR code
● If you’re new to Nest: Tap Add New on the app home screen.
● If you already own a Nest product: Tap Settings in the top right corner of the
app home screen. Then select Add product.
Then scan the QR code on the back of Hello. You can also find it on the brown envelope that
came in the box.
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