Contents
What is the Netatmo WELCOME? ........................................................................................................... 3
How does it all work? .............................................................................................................................. 3
Configuration setup ................................................................................................................................. 4
Configuring with a smartphone or a tablet ......................................................................................... 4
Configuring with a computer (Mac/Windows/Linux) ......................................................................... 5
Power supply ........................................................................................................................................... 5
Power issues ............................................................................................................................................ 6
No data? .................................................................................................................................................. 6
Reason 1: Power supply is out............................................................................................................. 6
Reason 2: Wi-Fi signal is too weak ...................................................................................................... 6
Reason 3: Wi-Fi password has changed .............................................................................................. 6
Reason 4: Internet access is down ...................................................................................................... 6
Advanced troubleshooting ...................................................................................................................... 6
Camera’s MAC address ........................................................................................................................ 6
Advices for a better image .................................................................................................................. 7
App content ............................................................................................................................................. 8
Adding an accessory .............................................................................................................................. 11
Existing accessories ........................................................................................................................... 11
Set up process ................................................................................................................................... 11
Troubleshooting color codes ................................................................................................................. 12
Troubleshooting for gestures ................................................................................................................ 13
Technical specs ...................................................................................................................................... 14