NETGEAR AirCard 790

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4. Frequently Asked Questions
This chapter provides answers for difficulties you might experience with your hotspot. (Also see
Chapter 5, Troubleshooting.) The chapter covers the following topics:
• What can I do if I can’t connect a device to the hotspot?
• What can I do if I can’t access the Internet?
• Why isn’t my battery charging?
• Why is the signal indicator always low?
• Why is the download or upload speed slow?
• How do I go back to the hotspot web page?
• What do I do if I forget my password login password?
• How do I disconnect from the mobile broadband network?
• Why doesn’t the Connect / Disconnect button appear on the hotspot web page?
• How can I extend the life of the battery?
• How do I turn the hotspot off?
• How do I find out how many users are connected to my hotspot’s WiFi networks?
• The touch screen is not lit. How do I know if the hotspot is still powered on?
• How do I find my computer’s IP address?
• How do I find a device’s MAC address?
• Where can I find more information?