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Troubleshooting Tips
• the Ethernet cable is unplugged.
• the device connected through the Ethernet cable is
turned off.
• the adapter is idle for 10 minutes.
• If you have set network security, make sure that all
Power line devices are using the same encryption key;
see the online User Manual for details.
• Press the Reset button on each device for 1 second to
return the Powerline adapter to its factory default
settings.
• Move the Powerline device to a closer location.
• Make sure that the Ethernet cables are working and
securely plugged into the devices.
• Press the Reset button on each device for 1 second to
return the Powerline adapter to its factory default
settings.
Power LED is off Make sure that power is supplied to the electrical outlet,
and that the Powerline devices are not plugged into an
extension cord, power strip, or surge protector.
Power LED is
amber
Power saving mode occurs when the Ethernet LED is off.
This can occur when:
It returns to normal mode within 2 seconds once the
Ethernet link is up.
Powerline LED is
off
Powerline LED is
amber or red
Ethernet LED is
not blinking
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