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General| Brand | Nets |
|---|---|
| Model | Desk/3500 |
| Category | Payment Terminal |
| Language | English |
Desk/3500 is the Nets premium countertop terminal, successor to iCT250E, offering ECR integration.
Move/3500 is the Nets premium mobile terminal, successor to iWL250G/3G and iWL250B, with all-in-one communication.
Lane/3000 is a countertop terminal, the direct successor to the iPP350 integrated terminal.
iCT250E is a countertop terminal integrated with an ECR, communicating via internet.
iPP350 is a countertop terminal from the Telium 2 range, integrated with an ECR.
iWL250B is a mobile terminal allowing in-store mobility through a Base Station.
iWL250G is a mobile, standalone terminal using GPRS or 3G for communication.
iSMP4 is a mobile terminal integrated with an ECR, allowing cashiers to roam freely.
Procedure for connecting the iSMP4 payment terminal to a mobile device via Bluetooth.
Details on iSMP4's 1D and 2D barcode reader, usage, and troubleshooting.
Illustrates the main menu flow and options available on the payment terminals.
Explains how to use the Quick Menu for faster access to terminal functions.
Details the various parameters that can be configured on the payment terminals.
Instructions for reading a card using its chip, requiring insertion face-up.
Instructions for reading a card using its magnetic strip, requiring a swipe.
Procedure for manually entering card data for purchases and returns.
Details on performing payments using NFC technology with various terminal types.
Using a mobile phone for contactless payment confirmation.
Initiating transactions using QR codes and scanning them with a phone.
Choosing the default card scheme for contactless payments.
Step-by-step guide for completing standard purchase transactions on the terminal.
Procedure for completing purchases that include an additional cash withdrawal.
How to manually enter card details for purchases when the card cannot be read.
Steps to reverse the most recently authorized purchase transaction.
Process for handling returned goods and issuing refunds via card payment.
Information on printing and managing transaction receipts.
How to print a receipt with amount and tip line for the customer.
How to extract a copy of the most recently authorized transaction receipt.
Guide for performing purchases that include an option for adding tips.
Explanation of Dynamic Currency Conversion for international customers.
Details concerning prepaid services, focusing on gift cards.
Functions related to gift cards: deposit, balance, and replacement.
Details on MagicBox and USB integration for the Desk/3500 terminal.
Instructions for installing and charging the Move/3500 terminal using a Base Station.
Information on integrating Lane/3000 with an ECR using USB, RS232, or Ethernet.
Details on connecting iSMP4 to a host system via Bluetooth or Wi-Fi.
Instructions for connecting iCT250E via Ethernet/Broadband and MagicBox.
Procedure for installing and connecting the iWL250B Base Station to a network.
Instructions for charging the iWL250G via Base Station and inserting a SIM card.
Details on connecting iPP350 via USB/RS232 and using the MagicBox.
Overview of network connection types supported by different payment terminal models.
Configuring APN settings for GPRS terminals with Nets or self-owned SIM cards.
Setting static IP addresses for Ethernet terminals, including gateway and DNS.
Configuring the payment terminal's IP address and ports for ECR connection.
Steps to set up Wi-Fi connectivity for standalone Move/3500 and iSMP4 terminals.
Detailed instructions for configuring Wi-Fi on the Move/3500 terminal.
Instructions for setting up Wi-Fi on the iSMP4 terminal.
Procedure for pairing the iSMP4 terminal with a mobile device via Bluetooth.
Details the functions of the Merchant Card and how to order a new one.
Information on how to order receipt rolls and details on the subscription service.
Step-by-step guide for loading a new receipt roll into the terminal.
Procedure for manually performing daily reconciliation on the terminal.
Information on activating and using automatic daily reconciliation.
How to extract a copy of the most recent reconciliation report.
How to print a list of all transactions stored on the terminal.
Generating an X-Total report showing accumulated sales since last Z-Total.
Generating a Z-Total report showing accumulated sales, which resets figures.
How to retrieve a copy of the most recent Z-Total report.
Generating an Operator X-Total report for specific or all operators.
Generating an Operator Z-Total report for specific or all operators.
Step-by-step guide to registering a new operator with unique ID and optional PIN.
Procedure for deleting a registered operator from the payment terminal.
How to print a list of all registered operators on the terminal.
Explains the five different ways Operator ID can be used in terminal operations.
How to select the correct merchant before performing functions on a multiterminal.
How to update terminal card agreements to accept various card types.
Steps to download current card agreements to the payment terminal.
How to print a list of the card agreements currently loaded on the terminal.
Instructions for manually updating the payment terminal's software.
Reference to where terminal parameters are explained in the guide.
How to update terminal parameters and network settings via the menu.
Troubleshooting steps for general network contact problems.
Troubleshooting steps for GPRS network connectivity and signal problems.
Troubleshooting steps for Ethernet/Broadband connection problems.
Detailed procedure for using EOT as an electronic backup solution for transactions.
How to print the terminal's stored backup solutions (EOT).
How to send the terminal's stored backup solutions (EOT) to the host.
Instructions for handling defective rental terminals and swap services.
Procedures for terminating a Nets terminal lease agreement.
Explanation of the PCI PTS security standard for payment terminals.
Recommendations for secure PIN entry and use of privacy shields.
Importance of regular terminal inspection to protect customer data.
Specific cleaning methods recommended during a Coronavirus outbreak.
Contact information for customer service in various countries.
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