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Nets Lane/3000 User Manual

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User Guide
Payment Terminals
Desk/3500
Move/3500
Lane/3000
iCT250E
iPP350
iWL250B
iWL250G
iSMP4
Viking
Software

Table of Contents

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Nets Lane/3000 Specifications

General IconGeneral
CategoryPayment Terminal
ConnectivityEthernet
DisplayLCD, monochrome
Card ReaderMagnetic stripe
ModelLane/3000

Summary

Payment Terminal Features

Desk/3500 Terminal Features

Describes the Desk/3500 payment terminal and its capabilities.

Move/3500 Mobile Terminal Features

Describes the Move/3500 mobile payment terminal and its features.

Lane/3000 Countertop Terminal Features

Explains the Lane/3000 countertop terminal and its integration.

ICT250E Countertop Terminal Features

Describes the iCT250E countertop terminal and its connectivity options.

iPP350 Countertop Terminal Features

Describes the iPP350 countertop terminal and its integration.

iWL250B Mobile Terminal Features

Describes the iWL250B mobile terminal and its communication.

iWL250G Mobile Terminal Features

Describes the iWL250G mobile terminal and its communication via GPRS/3G.

iSMP4 Mobile Terminal Features

Describes the iSMP4 mobile terminal and its integration with ECRs.

Card Reading Methods

Chip Card Reading

Explains how to read cards using the chip reader on the terminal.

Magnetic Stripe Card Reading

Explains how to read cards using the magnetic stripe reader.

Contactless (NFC) Payment

Explains how to perform contactless payments using NFC technology.

Transaction Processing

Performing a Standard Purchase

Step-by-step guide to performing a standard purchase transaction.

Hardware Connections and Setup

Network Connections Configuration

Merchant Card Usage

Transaction Reconciliation Process

Manual Reconciliation Procedure

Steps for performing manual reconciliation of transactions on the terminal.

Terminal Reports and Data

Operator Management

Administrative Tasks

Troubleshooting Payment Terminals

Incorrect Merchant Card Message

Addresses issues with incorrect Merchant Card messages and how to resolve them.

Resetting Merchant Card Binding

Steps to reset the binding of the Merchant Card to the terminal.

Network Connectivity Issues

Troubleshoots network connection issues and partial data backup.

Frozen Terminal Troubleshooting

Solutions for a frozen terminal where no keys are responsive.

Transaction Interruption Issues

How to check if a transaction completed if the terminal stopped working mid-process.

Terminal Backup and Data Safety

Servicing and Termination Procedures

Payment Terminal Security

PCI PTS Compliance Standards

Details the PCI PTS compliance standard for payment terminals.

Secure PIN Entry Guidance

Provides guidance on secure PIN entry procedures to prevent fraud.

Periodical Terminal Inspections

Emphasizes the importance of regular terminal inspections to prevent skimming.

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