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Nets Move/3500 - User Manual

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User Guide
Payment Terminals
Desk/3500
Move/3500
Lane/3000
iCT250E
iPP350
iWL250B
iWL250G
iSMP4
Viking
Software

Table of Contents

Other manuals for Nets Move/3500

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Nets Move/3500 Specifications

General IconGeneral
ModelMove/3500
CategoryPayment Terminal
ConnectivityBluetooth, Wi-Fi
BatteryLi-Ion
Card ReaderEMV, NFC, Magnetic Stripe
SecurityPCI PTS 5.x
Payment MethodsCredit cards, debit cards, mobile payments

Summary

Payment Terminal Features

Desk;3500 Features

Details on the Desk/3500's countertop features and integration capabilities.

Move;3500 Features

Details on the Move/3500's mobile features and connectivity options.

Lane;3000 Features

Details on the Lane/3000's countertop features and successor status.

iCT250 E Features

Details on the iCT250E's countertop and GPRS variant features.

iPP350 Features

Details on the iPP350's countertop features and ECR integration.

iWL250 B Features

Details on the iWL250B's mobile features and base station communication.

iWL250 G Features

Details on the iWL250G's mobile features using GPRS or 3G.

iSMP4 Features

Details on the iSMP4's mobile integration with ECRs via Bluetooth/Wi-Fi.

Card Reading Methods

Chip Card Reading

Procedure for reading cards using the terminal's chip reader.

Contactless (NFC) Payment

Process for performing payments using contactless technology.

Magnetic Strip Reading

Procedure for reading cards using the terminal's magnetic strip.

Transaction Procedures

Purchase with Cash Withdrawal

Procedure for completing purchases that include cash withdrawals (cashback).

Cancel Last Transaction

Procedure for cancelling or reversing the last authorised transaction.

Perform a Standard Purchase

Step-by-step guide for completing a standard purchase transaction.

Manual Card Data Entry Purchase

How to perform a purchase by manually entering card data.

Return of Goods Process

How to process refunds when goods are returned.

Hardware Connections

Desk;3500 Terminal Connections

Details on connecting the Desk/3500 terminal via MagicBox or USB.

Lane;3000 Terminal Connections

Details on connecting the Lane/3000 terminal via USB, RS232, or Ethernet.

iPP350 Terminal Connections

Details on connecting the iPP350 terminal via USB or RS232.

iWL250 G Terminal Connections

Details on connecting the iWL250G terminal via GPRS/3G with a base station.

Move;3500 Terminal Connections

Procedure for connecting and charging the Move/3500 terminal with its base station.

iCT250 E Terminal Connections

Details on connecting the iCT250E terminal via Ethernet or serial/IP/USB.

iWL250 B Terminal Connections

Details on connecting the iWL250B terminal via Bluetooth to a base station.

iSMP4 Terminal Connections

Details on connecting the iSMP4 terminal via Bluetooth or Wi-Fi.

Desk;3500 and Move;3500 Hardware Connections

Move;3500 Setup and Charging

Procedure for setting up and charging the Move/3500 terminal.

Lane;3000 and iSMP4 Hardware Connections

Lane;3000 Integration

Connecting the Lane/3000 terminal for ECR integration.

iSMP4 Integration

Connecting the iSMP4 terminal to a host system.

iCT250 E Hardware Connections

iWL250 B Hardware Connections

iWL250 B Base Station Setup

Procedure for installing and charging the iWL250B terminal.

iWL250 G Hardware Connections

iWL250 G Base Station Setup

Procedure for installing and charging the iWL250G terminal.

iPP350 Hardware Connections

iPP350 Integration

Details on integrating the iPP350 terminal via USB or RS232.

Network Connections

Network Setup by Terminal Type

Overview of network connection types supported by different terminals.

Wi-Fi for Standalone Terminals

Move;3500 Wi-Fi Setup

Step-by-step guide for setting up Wi-Fi on Move/3500.

iSMP4 Wi-Fi Setup

Guide for setting up Wi-Fi connection on the iSMP4 terminal.

Reconciliation Process

Manual Reconciliation

Procedure for performing manual reconciliation of transactions.

Operator Management

Create a New Operator

Step-by-step guide to registering a new operator on the terminal.

Delete Operator Procedure

Procedure to delete a registered operator from the terminal.

Administrative Tasks

Update Software

How to perform manual software updates on the payment terminal.

Troubleshooting Common Issues

Merchant Card Issues

Resolving problems related to the Merchant Card, such as incorrect messages.

Network Connectivity Issues

Diagnosing and resolving network connection problems for terminals.

Back-up Solutions

Servicing and Terminations

Security Standards and Practices

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