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Move/3500
Nets Move/3500 User Manual
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Payment T
erminals
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Page 5 of 54
1.
Intr
oduc
tion
T
his User Guid
e is intended f
or use by m
erchant
s and c
overs t
he fol
lowing t
ypes o
f Nets p
ayment ter
minal
s:
Mobil
e Integr
ate
d
Mobil
e
T
he inform
ation c
ontaine
d herein shal
l not be us
ed, co
pied or redi
str
ibuted w
ithout t
he prio
r writ
ten cons
ent of
Net
s A
/
S.
Integ
rate
d
Cou
ntert
op
iC
T2
50E
Desk
/3500
iPP3
50
Lane/
3000
iWL250B
iWL250
G
Move/3500
iS
MP4
* This t
erminal can
also be
int
egrat
ed.
4
6
Table of Contents
Default Chapter
2
Table of Contents
2
1 Introduction
5
Countertop
5
Mobile
5
Integrated
5
Mobile Integrated
5
2 Features
6
Desk/3500
6
Move/3500
6
Lane/3000
7
Ict250E
7
Ipp350
8
Iwl250B
8
Iwl250G
9
Ismp4
9
Bluetooth Pairing
10
Barcode Reader
10
3 Display
11
Menu Structure
11
Quick Menu
12
Parameter Menu
13
Ethernet
15
Bluetooth
15
Gprs
15
Battery & Cloc
15
4 Card Reading
16
Chip
16
Magnetic Strip
16
Manual Key
16
Contactless (NFC) Payment
17
Wallet Solution
17
QR Codes
17
Contactless Payment with Wallet Solution
17
IFR Selection
17
5 Transactions
18
Perform a Purchase
18
Purchase (Standard)
18
Purchase with Cash Withdrawal (Cashback)
19
Purchase with Manual Entry of Card Data
19
Cancellation (Reversal) of Last Transaction
20
Return of Goods
20
Receipt
21
Create a Receipt
21
Copy of Last Receip
21
Receipt Info
21
Additional Transaction Features
21
Prepaid
23
Gift Cards
23
6 Hardware Connections
24
Desk/3500
24
Move/3500
24
Lane/3000
25
Security
25
Ismp4
25
Ict250E
26
Ethernet / Broadband
26
Magicbox
26
Iwl250B
27
Base Station
27
Iwl250G
28
Base Station
28
SIM Card
28
Ipp350
29
Security
29
Download USB Drivers
29
Magicbox
29
7 Network Connections
30
By Terminal Type
30
Access Point Name (APN) in GPRS Terminals
31
Static IP Addresses in Ethernet Terminals
31
ECR IP Address and Ports
31
Wi-Fi for Standalone Terminals
32
Move/3500
32
Ismp4
32
8 Merchant Card
33
9 Receipt Paper Rolls
33
Ordering Receipt Rolls
33
Subscription Service for Receipt Rolls
33
Inserting a Receipt Roll into the Payment Terminal
34
10 Reconciliation
35
Manual Reconciliation
35
Automatic Reconciliation
35
Copy of Last Reconciliation Report
35
11 Reports
36
Transaction List
36
X-Total
37
Z-Tota L
38
Copy of Last Z-Total
38
Operator X-Total
39
Operator Z-Total
40
12 Operators
41
Create a New Operator
41
Delete Operator
42
Print Operator List
43
Use Operator ID
43
13 Multiterminal
44
Multiple Merchants
44
14 Administrative Tasks
45
Update Terminal Card Agreements
45
Download Card Agreements
45
Print Card Agreements
45
Update Software
46
Identify Different Terminal Parameters
46
Update Terminal Parameters / Network Settings
46
15 Troubleshooting
47
16 Back-Up
49
Electronic Offline Transaction (EOT)
49
Print EOT
50
Submit EOT
50
17 Servicing
51
Swap Service
51
Terminations
51
18 Security
52
PCI PTS Compliance
52
Guidance for PIN Entry
52
Periodical Inspection of Terminals
52
Prevention of Skimming
52
19 Cleaning
53
Coronavirus Outbreak Advice
53
20 Customer Service Contacts
53
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Nets Move/3500 Specifications
General
Brand
Nets
Model
Move/3500
Category
Payment Terminal
Language
English
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