New Rock Technologies OM20 - Table of Contents

Contents
Amendment Records .................................................................................................................................................... 2
Manual Description ....................................................................................................................................................... 3
Contents ........................................................................................................................................................................... 4
Contents of Figure ......................................................................................................................................................... 5
Contents of Table........................................................................................................................................................... 7
1 Basic Operation ......................................................................................................................................................... 1-1
1.1 Determining Your Extension Number .................................................................................................................................. 1-1
1.2 Making Calls ........................................................................................................................................................................ 1-1
1.2.1 Calling another Extension ........................................................................................................................................ 1-1
1.2.2 Calling the Operator ................................................................................................................................................. 1-2
1.2.3 Calling an Outside Party .......................................................................................................................................... 1-3
2 Extension Features .................................................................................................................................................... 2-1
2.1 Extension Lock ..................................................................................................................................................................... 2-1
2.2 Speed Dialing ....................................................................................................................................................................... 2-2
2.3 Hotline .................................................................................................................................................................................. 2-3
2.4 Call Pickup and Call Pickup Blocking ................................................................................................................................. 2-4
2.5 Call Waiting ......................................................................................................................................................................... 2-5
2.6 Call Hold .............................................................................................................................................................................. 2-6
2.7 Call Transfer ......................................................................................................................................................................... 2-7
2.8 Call Parking .......................................................................................................................................................................... 2-8
2.9 Calling among Three Parties ................................................................................................................................................ 2-8
2.10 On-the-fly Recording ......................................................................................................................................................... 2-9
2.11 Call Forking...................................................................................................................................................................... 2-10
2.12 Outbound Transfer ........................................................................................................................................................... 2-10
2.13 Secretary Assistance ......................................................................................................................................................... 2-11
2.14 Direct Inward System Access (DISA) .............................................................................................................................. 2-12
2.15 Call Monitoring ................................................................................................................................................................ 2-12
2.16 Barge-In............................................................................................................................................................................ 2-13
2.17 Callback on Busy.............................................................................................................................................................. 2-13
2.18 Do not Disturb .................................................................................................................................................................. 2-14
2.19 Incoming Call Number Binding ......................................................................................................................................... 2-1
3 *99 Voice Menu ......................................................................................................................................................... 3-2
4 Appendix: Feature Codes ........................................................................................................................................ 4-1