If the software does not run on the tablet:
The software may be opened several times, in which case it must be closed and
reopened.
Device does not start:
Check battery status and its connection.
Make sure the battery is charged.
Make sure you don't press another button with the power button.
Allow at least one minute between turning on and o.
The machine turns off automatically:
The battery is running out and needs replacing.
The sounds are not played:
Check the headphones. If the device plays the sound, the problem lies in the
headphones.
Volume range should be checked.
The scans are not satisfying:
You have to scan somewhere pristine and empty.
During the Grand Balance, lift your hand from the button and the route should
not be complete.
The sensor should be perpendicular to the ground without movement.
Software connection light is off or red:
Disconnect the sensor and the tablet, and then reset both.
Sensor charging is low or is not charged.
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