Ninja NUTRI - Troubleshooting Guide; Common Problems and Solutions; Replacement Parts Information

7 1.877.646.5288
Troubleshooting Guide
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Unit doesn't turn on
• Makesuretheunitispluggedin
• Insertandrotatecupclockwiseinthebaseuntilit"clicks".Display
shouldturnon.
Unit doesn't turn off
• Removecupfrombasebyrotatingcupcounterclockwiseandliftingout.
Displayshouldturnoff.Unplugthepowercordfromtheoutlet.
Lid/blade assembly hard to
assemble
• Setthecuponalevelsurface.Placethelidorbladeassemblyonthetop
ofthecupandalignthethreadssothatthelid/bladessitatonthecup.
Twistclockwisesothatthelid/bladesevenlyaligntothecupuntilyou
haveatightseal.
Food is not evenly chopped
• Forbestresultswhenchopping,makesureallingredientsareasdry
aspossible.Cutpiecesdowntoevensizes,andreducetheamountof
foodinthecup.Useveryshortpulsesbyquicklypressingthe"PULSE"
button.
Doesn't mix well, food gets stuck
• UsingtheAUTO-iQ
™
programsistheeasiestwaytoachievegreatresults.
Thepulsesandpausesallowthefoodtosettletowardstheblade.Iffoodis
routinelygettingstuckaddingsomeliquidwillusuallyhelp.
• Whenpackingthecups,startwithfreshitems,thenpowders/nuts.Add
liquids,andnallyfrozenitemsorice.
Unit moves on counter while
blending
• Makesurethesurfaceaswellasthefeetoftheunitarecleananddry.
Unit is difficult to remove from
counter for storage
• Tipunitforwardfromthebacktoeasilydisengagethesuctionfeet.
Replacement Parts
ORDERING REPLACEMENT PARTS
Toorderadditionalpartsandattachments,pleasevisitourwebsite:www.ninjakitchen.com orfeelfreeto
contactcustomerservice: 1-877-646-5288.