13ninjakitchen.com
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ninjakitchen.com
TROUBLESHOOTING GUIDE
• Motor doesn't start or Stacked Blade Assembly doesn't rotate.
Make sure the pitcher is securely placed on motor base.
Make sure the lid is securely on pitcher in the correct position (align arrows).
The blender is turned o. Press the power button (
) to turn on.
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overheated. Unplug and wait approximately 15 minutes before using again.
• Ingredients are unevenly chopped.
Either you are chopping too many ingredients at one time, or the pieces are not of even
size. Process smaller amounts per batch.
• Ingredients are chopped too fine or is too watery.
The ingredients have been over-processed. Use PULSE button for controlled processing.
• Ingredients collects on lid or on the sides of the pitcher.
The mixture is too thick. Add more liquid.
• You cannot achieve snow from solid ice.
Do not use ice that has been sitting out or has started to melt. Use ice straight from the
freezer and make sure the pitcher is completely dry before adding ice.
• My unit shuts o during use:
1 Unplug the unit from the electrical outlet.
2 Remove and empty the pitcher and ensure no ingredients are jamming the
Stacked
Blade Assembly.
3 Allow the unit to cool for approximately 15 minutes.
4 Place the pitcher onto the base and plug the unit into the electrical outlet.
5 Proceed to use the unit as before, making sure to not exceed the recommended
maximum capacities.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact
Customer Service at 1-877-646-5288.
BLENDING CHART
BUTTON FUNCTION USE
POWER
On/O Always turn appliance o when not in use.
LOW
Processing
& Mixing
Use to mix thin batters, gravies, and marinades; beat
eggs; puree cooked foods and uncooked fruits; and
chop vegetables for dips and salsa.
MEDIUM
Blending &
Ice Crushing
Use to grate hard cheeses; chop and grind nuts; mix
dips; cream soups*; blend sauces*, spreads, mixed
drinks, smoothies, and milkshakes.
HIGH
Pureeing &
Liquefying
Use to mix smoothies, frappes, liquefy thick mixtures
and blend whole fruits and vegetables.
PULSE
Controlled
Processing &
Bursts of Power
Use to control chopping and processing.
* When blending soups and sauces, make sure they’re cooled to room temperature first. Ninja® containers
are not intended for hot blending.
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