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12
Troubleshooting
(Before seeking assistance)
If your Game Boy Advance still does not operate correctly after trying the above reme-
dies, please call the Nintendo Service Center.
Problem
The screen stays blank
even though the power
is ON.
The screen appears faint.
Horizontal lines appear
when the power is ON.
No sound is heard from the
speaker during game play.
Multi-player game modes
don’t work.
Solution
• Turn the power OFF. Wait a few moments, then turn the power ON.
• Turn the power OFF. Remove Game Pak and reinsert it,
then turn the power ON.
• Check the placement of the batteries.
• If using a Game Link cable, check connections with the power OFF,
then try again.
• If using a Game Link cable, check that all Game Paks are the same.
(Review Sections 9 and 10.)
• Replace the batteries with new fresh batteries.
• Replace the batteries with new fresh batteries.
• Turn OFF the power, remove the Game Pak and reinsert it, making sure
it is fully inserted into the Game Pak Slot. Turn the power ON.
• Adjust the volume.
• Make sure there are no headphones plugged into the Headphone Jack.
• Some games may have no sound during parts of the game.
• Turn the power OFF. Check all of the Game Link Cable connections,
then turn the power ON.
• Turn the power OFF. Remove all Game Paks and re-insert,
then turn the power ON.
• Make sure Game Paks include the multi-player feature and that Game Paks
are the same game.
• Make sure you are using the correct Game Link cable.
(Review Sections 9 and 10.)
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