What to do if my Njoy Echo Pro is overloaded?
If your Njoy UPS indicates an overload, it means the connected equipment requires more power than the UPS can supply. Turn off non-essential equipment. If this resolves the issue, the UPS will resume normal operation.
What to do if there is an output short on my Njoy UPS?
If your Njoy UPS experiences an output short circuit: 1. Shut down the UPS. 2. Remove the attached equipment and check again, as the equipment may have problems.
Why does my Njoy Echo Pro fail to start?
The Njoy UPS may fail to start due to high temperature, fan failure, low battery, or EPO being off. Restart the UPS and press the “ESC” button to view the warning event. Then refer to the solution for the warning. You may need to contact your dealer for repair.
What happens when the battery is low on my Njoy Echo Pro UPS?
When your Njoy UPS is operating on battery power and the battery voltage is extremely low, the UPS will shut down soon. It will restart automatically when acceptable utility power returns.
Why does my Njoy Echo Pro UPS say battery is disconnected or needs replacement?
This message on your Njoy UPS indicates missing battery power or that the UPS has failed the battery test. Check the battery connector when using battery packages. You may need to contact technical support to replace the battery.
How to fix over temperature on Njoy Echo Pro?
The Njoy UPS may be overheating due to a high ambient temperature. Shut down the UPS. Restart the UPS to check the fan operation and ensure the ventilation hole is not covered. Contact your dealer for repair if the issue persists.
What to do if the output voltage is too high on my Njoy Echo Pro UPS?
If your Njoy UPS is showing that the output voltage is too high, shut down the UPS and contact your dealer for repair.
What to do when my Njoy UPS charger fails?
If the charger on your Njoy UPS has failed: 1. Shut down the UPS and turn off AC input. 2. Contact your dealer for repair.
What does 'EPO OFF' mean on my Njoy Echo Pro UPS?
The 'EPO OFF' message on your Njoy UPS indicates a missing EPO connection. Check the EPO connection.
What to do if the Input Dry Contact doesn't function correctly on my Njoy UPS?
If the Input Dry Contact on your Njoy UPS isn't working right, first, double-check that all the wires are properly connected. Next, verify that the open/short circuit setting of the devices connected is the same as the setting in the Web Interface.
Equipment requires more power than UPS can provide, causing overload.
UPS operating on battery with extremely low voltage, imminent shutdown.
Battery issue detected: disconnected or failed UPS battery test.
UPS is overheating due to high ambient temperature or blocked ventilation.
An output short circuit has occurred, possibly due to connected equipment.
Output voltage is too low, indicating a potential UPS issue.
Failure during startup due to high temperature, fan, battery, or EPO issues.
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