NOBOCOOL Ecohub - Page 37

4/14/2016 SkriverBrukermanualDigitalbrukermanual
http://help.nobo.no/skriver/?chapterid=344&chapterlanguageid=2 37/41
controlviainternet.
1xblink:Notconnectedtoanetwork.
2xblink:Connectedtolocal net work,butnotconnectedtoNobo
UpdateServerorNoboProxyServer.
3xblink:Connectedtolocal net workandconnectedtoNobo
UpdateServer,butnotNoboProxyServer.
4xblink:Connectedtolocal net workandconnectedtoNoboProxy
Server,butnotNoboUpdateServer.
Continuousblinkingforaround45seconds:Automaticsoftware
updateinprogress.
Nolight:NoboECOHUBhasnopower.
TheECOHUBis
conne ctedto
theInternet
behindunusually
strictnetwork
firewalls
Commonfirewall setupsinnetworkroutersintende dfo rprivate
homeuseneednomodif icatio nsfromdefaultsettings.However,if
youhavea special/advancednetworksetup(e.g.withinacompany)
thenyoumustconsiderthef ollowing:ThenetworkmustallowNobø
ECOHUBoutgoingTCPtrafficon port277 78to becontrolledviathe
Int ernet.
Theappis
conne ctedto
theInternet
behindunusually
strictnetwork
firewalls
Commoncellularnetworkconnect ions(2G/3G/4G)andconventional
firewallsetupinnetworkroutersintende dfo rprivatehomesneedno
modificationsfromdefaultsettings.However,ifyouhavea
special/advancednetworksetup(e.g.withinacompa ny)thenyou
mustconsiderthefollowing:Thenetworkmustallo wthedevices
usingthe NobøEnergyCo ntrolappoutgoingTCPtrafficonports
from27790through27799tocont rolviatheInternet.
Other Pleasecheckifthesystemworksusingadifferentmobile/tabletif
youhavetheopportunitytodoso.Ifp ossible,youcanalsotry
conne ctingtheNobøECOHUBtoanothernetwork,toseeifitwo rks
there.Thiscanhelpdeterminethecauseof theproblem.
IfyoustillcannotmakecontrolviaInt ernetworkproperly,please
contactyourloca lresellerorGlenDimplexNordicsupportandhave
thefollowinginformationready:
NobøECOHUBserialnumber/ID(availableintheappunderMenu>
Settings,1 2digits,forexample "102000123123")
NobøECOHUBsoftwareversion(ava ilableintheap punderMenu>
Preferences,fore xample"89")
NobøEnergyControlApplicationsoftwareversion(availableinthe
appunderMenu>P references,forexample."3.0.5087.13040")
Nameandmodelofthenetworkrouteryo urECOHUBisconnected
to(forexample."DLinkDIR655"),andanyinformationabout
specialnetworksetupifa ny(e.g.separate/advanc edfirewallsor
firewallsettings,anywebproxiesetc.)
GlenDimplexNordicsupportcanbereachedbyemailat
support@glendimplex.noorphone+4774829100 (inNorwegian
orEnglish).