Phone management
Learn how to manage the personal data and content in your phone.
Remove private content from your phone
If you buy a new phone, or otherwise want to dispose of or recycle your phone, here’s how you can
remove your personal info and content.
When removing private content from your phone, pay attention to whether you are removing content
from the phone memory or the SIM card.
1. To remove messages, select Menu > Messages > Delete messages. Go to the folder you want to
empty, and select Delete all or All read. To remove all messages from your phone, empty all the
folders separately.
2. To remove contacts, select Menu > Contacts > Delete > Delete all and the location.
3. To remove call info, select Menu > Call register > Delete recent call lists > All.
4. Check that all your personal content has been removed.
Restore the original settings
To reset your phone to its original settings and to remove all your data, on the home screen, type in
*#7370#.
Access codes
Learn what the different codes on your phone are for.
PIN or PIN2 code
(4-8 digits)
These protect your SIM card against
unauthorised use or are required to access some
features.
You can set your phone to ask for the PIN code
when you switch it on.
If you forget the codes or they aren't supplied
with your card, contact your network service
provider.
If you type in the code incorrectly 3 times in a
row, you need to unblock the code with the PUK
or PUK2 code.
PUK or PUK2 These are required to unblock a PIN or PIN2 code.
If the codes are not supplied with your SIM card,
contact your network service provider.
Security code (lock code, password) This helps you protect your phone against
unauthorised use.
© 2015 Microsoft Mobile. All rights reserved.
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