CONFIDENTIAL 
 10 (15) 
Customer Care Europe, Middle East & Africa  NAM-2  Repair Hints 
Technical Services / SCCE Training Group    Version 2.0 Approved 
© 2004 Nokia Corporation 
03/03/2004  
 
© NMP 2004 
 Checked by: 
SCCE 
Approved by: 
SCCE Training Group 
Chapter 3: Flash update is not possible 
 
Pre-check 
 
First of all try to make a flash update. If flash update is not possible check flashing contact-pads for 
dirt. If necessary clean them with an appropriate amount of alcohol. 
 
Repair instructions 
 
Disable watchdog by connecting R118 to ground, and try to update again. If fault remains, check 
the following voltages: 
 
VBB 2.8VDC at C107 
VCORE 1.8VDC at C140 
VXO 2.8VDC at C152 
SLEEPX 2.8VDC at J226 
PURX 2.8VDC at J227 
13MHz system clock at C213, 1Vpp sine wave 
 
If only one of the above mentioned signals is not measurable, in all probability CCONT N100 is 
faulty, but not changeable due to underfilling. 
 
In case that all above mentioned signals are ok but fault persists; check MBUS/FBUS-lines for shorts 
to ground: 
 
check MBUS-line (J103) to GND: ~ 50k Ohm 
check FBUS_RX-line (J102) to GND: ~ 220k Ohm 
check FBUS_TX-line (J101) to GND: ~ 70k Ohm 
 
To ensure function also check resistors R109, R201, R203 and R215. If these parts are ok but SW-
update still is not possible, in all probability MAD D200 is faulty, but not changeable due to 
underfilling. 
 
If “Algorithm code fail / alias ID missing” is the failure message during flashing, update your 
prommerbox, and try to flash the phone again. If fault persists even though the prommerbox has 
been updated, in all probability combo memory is faulty. Save phone data if possible, exchange 
D210 with µBGA rework station, and try to perform SW-update once more. 
 
 
In case of failure message “External RAM failure” in all probability combo memory D210 is faulty. 
Exchange D210 with help of µBGA rework station and try to flash the phone again. 
Remember that it is necessary to rewrite phone data and perform baseband/RF-tunings after 
changing D210! 
 
Note that you have to rewrite IMEI and SIM lock data. Furthermore you have to run all 
RX/TX-tunings and energy management calibration after changing combo memory (D210).