Name: Nokia 3310
Brand: Nokia
Rating: 5 (1 reviews)

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Nokia 3310 Manual do utilizador

MY PHONE WON’T CHARGE, WHAT SHOULD I DO?

First, make sure the socket you’re using is providing power by plugging another device in.

Next check the power cable for any damage. Do the same with your phone’s charging port and

remove any debris that might be stuck in it. Once you’ve checked everything’s OK, turn your

phone off and plug it in – if the battery is completely drained it may take 2-3 minutes to start

charging. If that doesn’t work, get in touch with your network provider or the store you bought

it from.

TROUBLESHOOTING TIPS

If you’re having problems with your phone, it’s always worth trying one of the following to see if

it helps:

Restart your phone

Turn your phone off and take the battery out. Wait a 30 seconds put the battery back in and

then switch your phone on.

Charge your phone

Once the battery is full, disconnect the charger and try restarting your phone.

If the battery is completely discharged, it may take several minutes before the charging

indicator is shown or before you can make any calls. If the battery has not been used for a long

time, you may need to connect and disconnect the charger a couple of times.

Restore the factory settings

If your phone isn’t working properly you can try resetting it. This does not affect documents or

files stored on your phone but we recommend you back it up first before restoring to factory

settings, just in case. ( > Backup ).

1. End all calls and connections

2. Go to Menu >  > Restore Factory Settings > Settings only

3. Type in your passcode

After restoring the original settings, your phone switches off and then on again. This may take

longer than usual.

WHERE CAN I GET SUPPORT FOR MY LUMIA SMARTPHONE?

There are two main resources that provide support for Lumia phones. For general support and

information, you can visit Microsoft Mobile devices help page. For troubleshooting and repair

queries, you can visit B2X and search for your Lumia model.

Nokia 3310 User Manual

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