PAGE 3 (28)  Approved 2.0 
Nokia Mobile Phones Customer Care E&A 
 
SQX 00288-en MWy 
Technical Services Repair Concepts 
Confidential 
01.10.2001 
 
Table of content 
 
1.
 
Exploded View
......................................................................................................................... 4
 
2.
 
Bill of repair
.............................................................................................................................. 5
 
3.
 
Disassembly Instructions
..................................................................................................... 7
 
4.
 
SW-Update
............................................................................................................................... 9
 
5.
 
Troubleshooting
.................................................................................................................... 13
 
5.1
 
LAYOUTS .................................................................................................................................. 13
 
5.2
 
NO CHARGER FUNCTION............................................................................................................ 15
 
5.3
 
NO HEADSET FUNCTION............................................................................................................. 16
 
5.4
 
KEYPAD PROBLEM..................................................................................................................... 17
 
5.5
 
NO CHARACTERS ON LCD........................................................................................................... 18
 
5.6
 
NO SERVICE.............................................................................................................................. 19
 
5.7
 
NO/BAD AUDIO IN..................................................................................................................... 20
 
5.8
 
NO/BAD AUDIO OUT .................................................................................................................. 21
 
5.9
 
NO VIBRA FUNCTION ................................................................................................................. 22
 
5.10
 
NO VOLUME ADJUSTMENT ......................................................................................................... 23
 
5.11
 
NO POWER ON.......................................................................................................................... 24
 
5.12
 
CLOCK/DATE DISAPPEAR ............................................................................................................ 25
 
6.
 
ESD protection requirements
........................................................................................... 26
 
7.
 
Service Notes
......................................................................................................................... 27
 
8.
 
GoNoGo Tester
....................................................................................................................... 28
 
9.
 
Batterytester
.......................................................................................................................... 28
 
 
Service Manual 8310 Level 2  Copyright 2001 © Nokia Mobile Phones